Kalimantan Ski Holidays

It was a one night layover between flights but I booked the hotel because it is close to the airport and advertised room service from an advertised restaurant and bar. After travelling for most of the day I was looking forward to a nice dinner and a glass of wine, but there was no bar as noted in the listing. The front desk was also not able to provide converter plug to accommodate my electrical devices, decovered there were no towels in my room after I had already showered, and at midnight, there was a knocking on my door enough to wake me up, when I opened the door the gentleman handed me a towel. I was so over this hotel by that point I just took it and closed the door and went back to bed to sleep before my flight the next morning. Really felt the room was not cleaned before I got there, bedding seemed okay but the carpet was not vacuumed and the bathroom counter was not cleaned. These were just the really obvious things.

Everything functioned and atmosphere combined with friendly staff made it an enjoyable stay. Will return here.

Wonderful Stay! I had a fantastic experience during my recent stay at this hotel. The rooms were impressively spacious and impeccably clean, making it easy to relax and feel at home. Everything was well-maintained and thoughtfully arranged, which added to the overall comfort. What truly made the stay exceptional was the staff. Everyone was warm, attentive, and professional—but I want to give a special Thanks to Ghita and Fitria (hope I spelled your names right!) . Their kindness and helpfulness went above and beyond, and they made me feel genuinely welcomed throughout my visit.

It was a one night layover between flights but I booked the hotel because it is close to the airport and advertised room service from an advertised restaurant and bar. After travelling for most of the day I was looking forward to a nice dinner and a glass of wine, but there was no bar as noted in the listing. The front desk was also not able to provide converter plug to accommodate my electrical devices, decovered there were no towels in my room after I had already showered, and at midnight, there was a knocking on my door enough to wake me up, when I opened the door the gentleman handed me a towel. I was so over this hotel by that point I just took it and closed the door and went back to bed to sleep before my flight the next morning. Really felt the room was not cleaned before I got there, bedding seemed okay but the carpet was not vacuumed and the bathroom counter was not cleaned. These were just the really obvious things.