East of England Ski Holidays

Thank goodness for the refresher room when we arrived, very pleasant surprise! The staff was all lovely and helpful. We loved the garden area. It was a great place to come back to after our London excursions.

nice location and nice staff

The room was clean but it is too small, the breakfast was good, the staff was good.

Second time staying there, looking forward to our third

The staff were excellent and were always available and the cleanliness was first class. The room was quite a good size and the bed super comfortable . The modern bathroom and shower were great and the breakfast was beautiful.

The property and rooms are beautiful and the bed is very comfortable. However during our stay the weather was quite warm, around 26C, but the air conditioning in the room was very poor and did not cool the room, so we barely got any sleep. Out concerns were not addressed by hotel staff - we were given a fan, but this did nothing. There was no attempt to move us to an alternative room or fix the problem. The hotel is probably amazing in situations where air con is not needed.

Brilliant location and a wonderful modern hotel

I love this place. Perfect location,incredibly helpful staff and having a kitchen is priceless.

Thank goodness for the refresher room when we arrived, very pleasant surprise! The staff was all lovely and helpful. We loved the garden area. It was a great place to come back to after our London excursions.

nice location and nice staff

The room was clean but it is too small, the breakfast was good, the staff was good.