Mississippi Gulf Coast Scuba Diving Holidays

The room was extremely cold. It was very hard to regulate the temperature. The room was clean but that is about all the compliments I can give. Everything is very worn out in the hotel. We will not stay there again.

Everything was impecable

The hotel is an Inn, not a hotel as a front desk staff, etc. There is a manager on duty that runs the hotel. On our second day the hotel called and said that they needed access to the roof from our room, We asked for 15 minutes as we were woken up. There was a knock 5 minutes later and I was told that some rooms didn't have hot water thus they needed access that minute. She took about 15 minutes to repair the item and left. That same afternoon a crew of 3 showed up without permission or prior heads up to repair the pump on said water heater. The hotel asked if they could offer us soda for the inconvenience. In this case and perhaps only in this case there was a failure to enhance a customer experience or rather lack there of.

Staff was very friendly but they were terrible about bringing amenities

Clean and cute room! Ours was a bit small, but had a lot of mid century modern character. The flooring was beautiful, with high ceilings. It was quiet, and the building has beautiful exposed brick throughout, with an awesome little café in the morning. Did not try the restaurant, but it was beautiful inside

Great room, great bar.

The room was extremely cold. It was very hard to regulate the temperature. The room was clean but that is about all the compliments I can give. Everything is very worn out in the hotel. We will not stay there again.

Everything was impecable

The hotel is an Inn, not a hotel as a front desk staff, etc. There is a manager on duty that runs the hotel. On our second day the hotel called and said that they needed access to the roof from our room, We asked for 15 minutes as we were woken up. There was a knock 5 minutes later and I was told that some rooms didn't have hot water thus they needed access that minute. She took about 15 minutes to repair the item and left. That same afternoon a crew of 3 showed up without permission or prior heads up to repair the pump on said water heater. The hotel asked if they could offer us soda for the inconvenience. In this case and perhaps only in this case there was a failure to enhance a customer experience or rather lack there of.