Northern Vietnam Romantic Holidays

I recently stayed at the SQ Hang Gai Hotel & Spa, and it was an absolutely fantastic experience. From the moment I arrived, the service was top-notch. The Room: My room was spotlessly clean and well-maintained, providing a quiet and comfortable sanctuary away from the bustling streets of Hanoi. The Staff: The entire team was incredibly courteous and helpful, always going out of their way to ensure I had everything I needed. Special Mention: A huge thank you to Hana! She truly made my stay special with her exceptional hospitality and attention to detail. Location: You couldn't ask for a better spot—right in the center of the Old Quarter, within easy walking distance to Hoan Kiem Lake and the best local food. I will certainly be recommending this hotel to anyone visiting Hanoi. I can't wait to come back!

Hotel is not what I expected for the money I’ve paid. Staff are friendly. Hotel clean. Breakfast ok nothing special. Area where the hotel is it’s not the best

Our experience with the hotel was fantastic including our pick up at the airport, the check in was fast and the room clean and ready. Breakfast was incredible and a nice surprise. All the staff was friendly and helpful.

Spacious room, very comfortable bed. Excellent breakfast, very courteous staff

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them

Spacious room, very comfortable bed. Excellent breakfast, very courteous staff

There are a lot of things that are breaking down. The shower door did not close tightly (stayed open about 1/2”) so the water would splash outside & wet the floor. Facilities came & fixed it but it was not fixed. This could lead to guest slipping & falling. The bathtub faucet was also leaking to the tiles. Gave up on calling to have it fixed.