Middle East Romantic Holidays

Amazing stay. Not cL a complaint I could make

I travel frequently and spend more than 70 nights each year in hotels. Unfortunately, this was one of my most disappointing hotel stays. Despite having a confirmed reservation, there was a problem locating my booking when I arrived late at night. Check-in took approximately 40 minutes to resolve after a long day of travel. Service during the stay was also below expectations. A room-service tray remained outside my room for three days before being collected. Elevator waits were regularly very long, particularly in the morning, and using the stairs was often faster. Service at the pool also did not meet the standard I expected. The staff were polite and tried to be helpful, and my criticism is not directed at them personally. However, the hotel’s check-in procedures, housekeeping coordination, elevator capacity and overall operations require significant improvement. Based on my experience, I would not choose to stay at this property again.

The rooms were extremely clean and well presented. The room and balcony were spacious. Staff were very polite and helpful. Breakfast was amazing, the choice of food was infinitely more than we could consume. I would definitely book this hotel again if I get the opportunity.

Felt like family. I was greeted right away when disembarking my taxi. The staff remembered me from my visit 3 months ago. I reserved an executive room and received an upgrade to a an executive bedroom suite which was amazing. Very large, an espresso machine with good Nespresso capsules, very comfortable bed and a bathroom with a big bath, comfortable shower and every amenity you can think of. The breakfast buffet was very rich. The WIFI worked great. I liked the executive lounge and the happy hour offering. Highly recommended!

Amazing stay. Not cL a complaint I could make

I travel frequently and spend more than 70 nights each year in hotels. Unfortunately, this was one of my most disappointing hotel stays. Despite having a confirmed reservation, there was a problem locating my booking when I arrived late at night. Check-in took approximately 40 minutes to resolve after a long day of travel. Service during the stay was also below expectations. A room-service tray remained outside my room for three days before being collected. Elevator waits were regularly very long, particularly in the morning, and using the stairs was often faster. Service at the pool also did not meet the standard I expected. The staff were polite and tried to be helpful, and my criticism is not directed at them personally. However, the hotel’s check-in procedures, housekeeping coordination, elevator capacity and overall operations require significant improvement. Based on my experience, I would not choose to stay at this property again.

This hotel was outstanding. Everything was clean and staff was always friendly and helpful. The location was perfect. Walking distance to alot of things.

Felt like family. I was greeted right away when disembarking my taxi. The staff remembered me from my visit 3 months ago. I reserved an executive room and received an upgrade to a an executive bedroom suite which was amazing. Very large, an espresso machine with good Nespresso capsules, very comfortable bed and a bathroom with a big bath, comfortable shower and every amenity you can think of. The breakfast buffet was very rich. The WIFI worked great. I liked the executive lounge and the happy hour offering. Highly recommended!

Amazing stay. Not cL a complaint I could make