Tulum Mountain Holidays

Walking distance to several restaurants, safe and quiet when we were there. Onsite facilities such as the rooftop pool, pool at bottom, and quality of food at restaurant weren’t as good as perceived through photos and other reviews. It’s a solid stay, 4-5 stars.

We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.

The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!

Very kind and welcoming

When I booked it did not realize it was more of a romantic room. I was traveling with my girl friend and it was a bit awkward since her and I are friends best friends. It would have been nice if you also cater to non couples specially the rooms . The shower was a bit much out in the open with a friend. I had food poisoning and I have to say Rene took good care of me. Very knowledgeable and he knew what he was doing so I would not be unconscious. Grateful he was onsite. Grateful also for my friend taken care of me.

Limited shopping and restaurants , limited food options for high prices compared to the food quantity.

When I booked it did not realize it was more of a romantic room. I was traveling with my girl friend and it was a bit awkward since her and I are friends best friends. It would have been nice if you also cater to non couples specially the rooms . The shower was a bit much out in the open with a friend. I had food poisoning and I have to say Rene took good care of me. Very knowledgeable and he knew what he was doing so I would not be unconscious. Grateful he was onsite. Grateful also for my friend taken care of me.

Food was great and room was quiet and peaceful