Quintana Roo Mountain Holidays

Hotel has no beach, we had to drive to a public beach which was a better choice. Hotel wanted to sell me a day pass to another hotel. I didn’t use the pool and spa.

Everything was extraordinary me and my wife are satisfied there is only one thing that we experience is the food not the best not the worst either but for sure they can do better other than that everything is amazing we love it and we recommend it

We love every part of it !! Except the room ,food option. the I feel like the bathroom in the room needs an update , I feel like the food could use more of a Mexican taste instead of an American taste. People go to Mexico for the food the experience not pasta most of the time but beside that everything else was great! Outdoor pools were beautiful, great staff. Everyone is always helpful , kids loved it!

Simple but clean room. Would be nice if the bathrooms had ventilation. After my wife “goes”, the paint comes off the walls 😵‍💫😅

Not what I expected!! Food was mediocre. No selection at all. Cafeteria food to make it more easier understand!! Pool bar was slow at serving after tipping well. Shower drain was clogged, fan made noise and couldn’t sleep with it on!! I paid for an ocean view and the room next to me I think was a storage unit or something because it smelled like paint in my room and I got a headache. I won’t ever stay there again!! Checked out early and they did honor my early checkout after calling Expedia multiple times after waiting 2 hours!! Overall my experience was not what I expected!! I would say being nice 3 out of 5 stars!!

Everything has been amazing. From the minute that we walked into the resort, the staff has been so friendly and accommodating. The food is excellent at every restaurant including the buffet. The preferred club breakfast at Olio was excellent, the only issue I would say is that it took way too long. We went twice and it was the same both times. Plenty of chairs down by the pool, I don’t notice any saving chairs, people were just down before 8am at the pool anyways. We went down around 10:30am and still found chairs. Could just be that the hotel was maybe at 50% capacity. Would come back but let’s see how they do at a higher capacity.

So I’ve gone to a few all-inclusives in my day, and I want to say I was thoroughly impressed with Iberostar Selection Coral Cancún. The Coral (adults-only) section had a great pool, plenty of beach chairs, and it never felt crowded. People also didn’t do that thing where they leave towels on chairs for 5+ hours and never actually sit there, which was amazing. The staff were incredible. It’s definitely more laid-back and relaxing rather than a huge party resort, which was perfect for us. And truly — the food was AMAZING. I’ve been to other 5-star resorts with much bigger price tags, and I genuinely loved the food here more. Everything was clean, gorgeous, and so well maintained. I also want to say a huge thank you to the staff because every single person we interacted with was so kind and patient with my Spanish. On the activity team, I had so much fun with Daniel, Aranza, and Quinten. Saby was literally the strongest person alive carrying what felt like a million drinks on beachside service, and the bartenders Eli and Armando made some of the best drinks I’ve ever had. It was just such a lovely, chill experience with genuinely incredible people. Thank you, Iberostar team — we had an amazing time and would absolutely come back!

Everything was luxury and the staff was so attentive and kind. Anything you want whenever you want was done with eagerness and with a smile.