South West Division Luxury Holidays

The resort grounds are beautiful but my room was very dirty and unsanitary. Mold in shower and around entire rim of sink. Ground under bed very very very dirty and trash under bed. Lotion container empty. For the exorbitant amount I paid for this room, it was very very unsatisfactory and I did not get the quality i deserved for such an expensive price.

A very good property to stay in. Chef Prem really went out of the way to ensure we had superb Indian food. They Maharaja platter offer was super delicious. Kudos to his team - Sam , Albert ,Maga and Alvin for making our stay memorable.

Fantastic property, great food and friendly staff. Only quibble is that the property is starting to look a little frayed at the edges, but nothing a renovation couldn’t fix.

A great family freindly place with so many options of fun with the kids

I loved staying there. Super clean. Convenient. Great area with plenty of options for shopping and dining. Helpful courteous staff. Was excellent

A very good property to stay in. Chef Prem really went out of the way to ensure we had superb Indian food. They Maharaja platter offer was super delicious. Kudos to his team - Sam , Albert ,Maga and Alvin for making our stay memorable.

Fantastic property, great food and friendly staff. Only quibble is that the property is starting to look a little frayed at the edges, but nothing a renovation couldn’t fix.

A great family freindly place with so many options of fun with the kids

I love the W, but this was below par others. Furthermore having stayed at Sofitel Sentosa previously, at a cheaper price tag I'd go back there before returning to W. Issues we had included: - My partner having a major Fall and injuring his shoulder and hip. There was a wet floor sign, however as this was directly in front of the elevators there was no avoiding walking through the wet floor. - On the last day we were locked out of our room for 45 minutes in wet bathers. Security had to come to fix it as the door swipe totally malfunctioned. - At the Woobar, oil underneath a table stained my dress. They offered to launder it for free. Only for it to be returned STILL with the oil stains. - my partner got a few hard boiled eggs at breakfast. Cracked them all, all fully raw. Such a food safety issue. And very disappointing. Additional feedback, the towels felt quite old/ not soft and very small. A lot of the lounge chairs in pool area were broken. I think every third at least was torn. And every pool towels was shredded on the edges. Really not what you expect from a 5 star hotel.