South West Division Luxury Holidays

The property was quite dated and in need of a refurbishment. Otherwise the stay was comfortable however we were out of the room most of the time.

Awesome place! Yes it’s Pet Friendly though it was not stated clearly in our booking reservation that it’s an extra surcharge well that’s not an issue for us. Hence they need to do better to state it upon confirmation of the booking. Another annoying instance was the facility technician just came an announced and open our room without a gesture of knocking first nor a doorbell, that’s simply common sense. Totally unexpected a simple courtesy should be imposed/instilled by nature, Otherwise everything could have been absolutely perfect and PAWFECT staycation for our little prince except this uncalled for incidents.

The staff was Excellent. Accomodating and caring. Noel, one of the concierge staff, made our stay especially memorable. He had special cakes waiting in our room on several occasions and some speakers for my daughters phone. Vince, the other concierge was super helpful as well. Clarrisa at the breakfast reception was awesome and always made us feel welcome. All the staff was terrific, actually. The location is right on the free bus route that we always used to move around the area in combination tith the Sentosa Express and cable cars. They change the QR code for free travel on the Sentosa Express is updated every 3 days, so keep that in mind. Universal was great and the Oeanarium was well worth the entry fee. We will definitely be returning.

The property was quite dated and in need of a refurbishment. Otherwise the stay was comfortable however we were out of the room most of the time.

Awesome place! Yes it’s Pet Friendly though it was not stated clearly in our booking reservation that it’s an extra surcharge well that’s not an issue for us. Hence they need to do better to state it upon confirmation of the booking. Another annoying instance was the facility technician just came an announced and open our room without a gesture of knocking first nor a doorbell, that’s simply common sense. Totally unexpected a simple courtesy should be imposed/instilled by nature, Otherwise everything could have been absolutely perfect and PAWFECT staycation for our little prince except this uncalled for incidents.

The staff was Excellent. Accomodating and caring. Noel, one of the concierge staff, made our stay especially memorable. He had special cakes waiting in our room on several occasions and some speakers for my daughters phone. Vince, the other concierge was super helpful as well. Clarrisa at the breakfast reception was awesome and always made us feel welcome. All the staff was terrific, actually. The location is right on the free bus route that we always used to move around the area in combination tith the Sentosa Express and cable cars. They change the QR code for free travel on the Sentosa Express is updated every 3 days, so keep that in mind. Universal was great and the Oeanarium was well worth the entry fee. We will definitely be returning.

The property was quite dated and in need of a refurbishment. Otherwise the stay was comfortable however we were out of the room most of the time.

Awesome place! Yes it’s Pet Friendly though it was not stated clearly in our booking reservation that it’s an extra surcharge well that’s not an issue for us. Hence they need to do better to state it upon confirmation of the booking. Another annoying instance was the facility technician just came an announced and open our room without a gesture of knocking first nor a doorbell, that’s simply common sense. Totally unexpected a simple courtesy should be imposed/instilled by nature, Otherwise everything could have been absolutely perfect and PAWFECT staycation for our little prince except this uncalled for incidents.

The staff was Excellent. Accomodating and caring. Noel, one of the concierge staff, made our stay especially memorable. He had special cakes waiting in our room on several occasions and some speakers for my daughters phone. Vince, the other concierge was super helpful as well. Clarrisa at the breakfast reception was awesome and always made us feel welcome. All the staff was terrific, actually. The location is right on the free bus route that we always used to move around the area in combination tith the Sentosa Express and cable cars. They change the QR code for free travel on the Sentosa Express is updated every 3 days, so keep that in mind. Universal was great and the Oeanarium was well worth the entry fee. We will definitely be returning.

The staff was Excellent. Accomodating and caring. Noel, one of the concierge staff, made our stay especially memorable. He had special cakes waiting in our room on several occasions and some speakers for my daughters phone. Vince, the other concierge was super helpful as well. Clarrisa at the breakfast reception was awesome and always made us feel welcome. All the staff was terrific, actually. The location is right on the free bus route that we always used to move around the area in combination tith the Sentosa Express and cable cars. They change the QR code for free travel on the Sentosa Express is updated every 3 days, so keep that in mind. Universal was great and the Oeanarium was well worth the entry fee. We will definitely be returning.