Downstate New York Luxury Holidays

The front desk staff are professional and respond promptly to requests. Surrounding area of the hotel is fine, convenient for services and subway. The queen-bed size room with kitchenette is small, very small considering the photo that is shown as representing this room. The kitchenette is basically an area of about 3 feet wide with tiny microwave, coffee/tea maker with supplies, and a small refrigerator with tiny freezer. The only drawer contains supplies for meals for 2 people. It works but is very basic. Sometimes housekeeping staff replaced used plates, cups, and flatware with clean ones, but one day the staff just left them for me to wash. New coffee pouches were not replaced, body wash was out and not replaced for 3 days, no bath mat for one day, and no one had cleaned under the bed before my arrival - I found used slippers and one sock remained under the bed for my 6-day stay.

Fabulous place to stay with valet for parking. Clean, comfortable and great location for a variety of activities. The roof top pool and cocktails provided a wonderfully cool / relaxing vibe.

The hotel was very clean and the concierge was very nice, and he very personable. We valet parked to avoid having to find a parking garage. The location was very conveniently located, it was a 1 min walk to Time Square.

Great experience. Staff was wonderful. The rooms were clean and spacious.

Everyone n everything was fine

Fabulous place to stay with valet for parking. Clean, comfortable and great location for a variety of activities. The roof top pool and cocktails provided a wonderfully cool / relaxing vibe.

Everyone n everything was fine

Lovely rooms and great property. The shower could be a bit hotter though. Other than that, we had an amazing stay

The front desk staff are professional and respond promptly to requests. Surrounding area of the hotel is fine, convenient for services and subway. The queen-bed size room with kitchenette is small, very small considering the photo that is shown as representing this room. The kitchenette is basically an area of about 3 feet wide with tiny microwave, coffee/tea maker with supplies, and a small refrigerator with tiny freezer. The only drawer contains supplies for meals for 2 people. It works but is very basic. Sometimes housekeeping staff replaced used plates, cups, and flatware with clean ones, but one day the staff just left them for me to wash. New coffee pouches were not replaced, body wash was out and not replaced for 3 days, no bath mat for one day, and no one had cleaned under the bed before my arrival - I found used slippers and one sock remained under the bed for my 6-day stay.

Fabulous place to stay with valet for parking. Clean, comfortable and great location for a variety of activities. The roof top pool and cocktails provided a wonderfully cool / relaxing vibe.

The hotel was very clean and the concierge was very nice, and he very personable. We valet parked to avoid having to find a parking garage. The location was very conveniently located, it was a 1 min walk to Time Square.