Peninsular Malaysia Kid friendly Holidays

Breakfast options were amazing. Bed was very comfortable

Central location in CBD and convenient transport options nearby. Bed comfort was excellent. Food options nearby excellent.

The stay started off wonderfully well with a lovely welcome for our Silver Anniversary stay. Club lounge was perfect and the staff there initially very attentive. The room was clean and well appointed. Sadly we had constant door slamming throughout the stay, the day we attended the pool, the bar staff failed to show up on time and we could not order beverages not food. Staff in the lounge were clearly overwhelmed with volume and we were quite frankly ignored. Ricky however was superb. Unescorted children in the lounge were not a welcome sight. Our last morning on check out we sat and waited and waited and waited…. No staff. And when I asked the catering crew for assistance we were ignored. A real disappointment to what was such a special visit for us. I’ll feed back directly to the hotel.

Really practical and spacious stay with a killer rooftop pool. Getting a bit too busy compared to the last trip - means the great pool is less cool, and the lifts are a huge pain especially at checkout. Stayed in a higher class room than last time, but it actually felt less space and the view was substantially worse. A bit disappointing but still a really great place for families in terms of price, location and space.

Hotel in fantastic location close to shopping, restaurants and MRT stop. Breakfast was amazing offering as was room service. Only disappointment, phone handset did not work and fridge not working. The latter we were told by maintenance was not there to cool but only to chill. It did neither nor did it get replaced as he promised. For almost $500AUD per night we expect better.

The stay started off wonderfully well with a lovely welcome for our Silver Anniversary stay. Club lounge was perfect and the staff there initially very attentive. The room was clean and well appointed. Sadly we had constant door slamming throughout the stay, the day we attended the pool, the bar staff failed to show up on time and we could not order beverages not food. Staff in the lounge were clearly overwhelmed with volume and we were quite frankly ignored. Ricky however was superb. Unescorted children in the lounge were not a welcome sight. Our last morning on check out we sat and waited and waited and waited…. No staff. And when I asked the catering crew for assistance we were ignored. A real disappointment to what was such a special visit for us. I’ll feed back directly to the hotel.

Really practical and spacious stay with a killer rooftop pool. Getting a bit too busy compared to the last trip - means the great pool is less cool, and the lifts are a huge pain especially at checkout. Stayed in a higher class room than last time, but it actually felt less space and the view was substantially worse. A bit disappointing but still a really great place for families in terms of price, location and space.

Good. Fast service at counter

Hotel was average, needs a refurbishment of carpets and doors in hallways

Central location in CBD and convenient transport options nearby. Bed comfort was excellent. Food options nearby excellent.

Hotel in fantastic location close to shopping, restaurants and MRT stop. Breakfast was amazing offering as was room service. Only disappointment, phone handset did not work and fridge not working. The latter we were told by maintenance was not there to cool but only to chill. It did neither nor did it get replaced as he promised. For almost $500AUD per night we expect better.

Breakfast options were amazing. Bed was very comfortable

Central location in CBD and convenient transport options nearby. Bed comfort was excellent. Food options nearby excellent.

Hotel was average, needs a refurbishment of carpets and doors in hallways