Arctic Europe Kid friendly Holidays

Very busy at check in but the staff is very helpful. Love the property been there before and hopefully again.

I am extremely disappointed with my recent experience. I called on Thursday morning specifically to confirm that the pools were open before making my reservation. However, when I arrived on Saturday with my children, I was informed that the pools were closed due to maintenance repairs. Had I been given accurate information, I would have booked another place. The main reason for choosing this location was for my kids to enjoy the pool, and it was very disappointing for them to arrive and find it closed. This situation reflects a serious lack of communication and knowledge from the staff who provided incorrect information. I expected reliable information when I called ahead, and unfortunately that was not the case.

Awesome location on the strip. Easy access to I15. Room has always been clean. Free parking in Vegas is always a plus.

Stayed prestige club and that was excellent.

Beautiful room with nice spacious step down seating area and big windowed viewing. Loved the easy access to the Sphere.

Stayed in a standard suite – plenty of space, but overall quite underwhelming. The idea of “luxury” here feels very surface-level compared to Europe... The room itself felt dated, especially the bathroom which seems straight out of the early 2000s. The shower had very low pressure and wasn’t adjustable, which made it frustrating to use. We also had issues with the drains during our stay. Staff did try to help, which we appreciated, but it wasn’t fully resolved and left an unpleasant smell by the end. With the resort fees, we expected more. Wouldn’t rush back – there are likely better options in Vegas for the price.

Stayed prestige club and that was excellent.

Beautiful room with nice spacious step down seating area and big windowed viewing. Loved the easy access to the Sphere.