Phuket Province Kid friendly Holidays

Enjoyed stay Staff friendly and helpful Close to everything Would recommend

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

Only thing good is the water slides. Belle (from restaurant) & Front Desk Annie are the only people I trust. Someone came Friday night to check on WiFi on my laptop ended up scrolling through my private information so I’m now changing passwords. I asked him to leave. I have a pic of him and police refused to help. Property is really big and hard to navigate and even after I informed the staff that I was having a birthday party for my son, they cut off my charging to my PAID room after 5k THB. In my HUNDREDS of hotel stays all over the world I’ve never been cut off at such a low amount. That’s $155USD. That’s one lunch in Las Vegas. Suffice to say, some staff is good, but I did not feel safe there. The typical lovely Thai culture is not exhibited overall

Staff were very welcoming during our late check in and even upgraded our room. We got the private suite but were unable to use it due to the cleanliness of it. We let the staff know and it was cleaned regularly during our stay but with no filtration it was still not clean enough for us so we just used the community pools. Beach tide varied so we didn’t get to enjoy that either because the water just wasn’t pleasant looking. I would stay again if we vacationed here with a few adjustments on my end.

Stayed here for 2nights. Had a good stay however was disappointed when they couldn’t extend my check out as I had an evening flight and they said there was no availability instead they let me use their facilities and kept my luggage at reception . The staff are friendly and attentive . I Had one problem in my room where the air conditioning was leaking and staff were quick to respond and fixed it immediately. Located in the center. Breakfast was the same for the 2nights I stayed.

Staff were very welcoming during our late check in and even upgraded our room. We got the private suite but were unable to use it due to the cleanliness of it. We let the staff know and it was cleaned regularly during our stay but with no filtration it was still not clean enough for us so we just used the community pools. Beach tide varied so we didn’t get to enjoy that either because the water just wasn’t pleasant looking. I would stay again if we vacationed here with a few adjustments on my end.

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

Only thing good is the water slides. Belle (from restaurant) & Front Desk Annie are the only people I trust. Someone came Friday night to check on WiFi on my laptop ended up scrolling through my private information so I’m now changing passwords. I asked him to leave. I have a pic of him and police refused to help. Property is really big and hard to navigate and even after I informed the staff that I was having a birthday party for my son, they cut off my charging to my PAID room after 5k THB. In my HUNDREDS of hotel stays all over the world I’ve never been cut off at such a low amount. That’s $155USD. That’s one lunch in Las Vegas. Suffice to say, some staff is good, but I did not feel safe there. The typical lovely Thai culture is not exhibited overall