Shutoken Kid friendly Holidays

So- this is disappointing to write. Based on my previous experiences at the big chain business hotel, I was hoping for something better, but that’s not the case. While staff is excellent with automated assisted check-in, that’s about where it ends. The only pros…location is a direct stop for the limo bus to/from Heneda. Also- you have much more room to lay out your suitcase(s) on the floor. The room does have significantly more space to lay out suitcases on the floor. Generally- considering the foot traffic, it’s clean enough. Staff is generally excellent. The cons…..I stayed in a renovated double twin room. renovated means the hall carpet has been changed outside of rooms, and in the room there is modular furniture consisting of a small desk/chair/footstool. The footstool was really obviously stained and dirty. There is a huge blank wall- that could be used for additional hooks to hang clothes, some artwork, something. But it’s blank and ugly. There are less lighting options compared to the big chain- so it’s either all overhead lights or none. No separate overhead near room door. Last- they only replace sheets every 3 nights, for a 4 night stay. Towels can be refreshed daily. The fridge is in an alcove near front door with potential for shelving or storage above…but it’s wasted space above. In the end- my partner and I agreed we preferred the big chain business hotel.

It was really quick check in and out and staff was really helpful to help us. Overall excellent customer service.

Great quiet and convenient location . Friendly staff with daily drinks .

Lovely spacious room with great views. Good service and location.