Sri Lanka Kid friendly Holidays

At check-in, we were told our room was not ready even though we arrived 2 hrs after check in time, when I questioned why that was the case for a “5 star” hotel, they miraculously found another room available to give us, figure that! There were plenty of friendly staff, but they were not attentive. We had dinner in the Indian restaurant - good quality and nice food. Overall, I would say “faded glory” in style and character - may not stay again here.

This is a beautiful historical hotel with charming colonial architecture that really gives the place a unique character. The buffet breakfast was also excellent, with a wide variety of options and good quality overall. However, the biggest drawback was the condition of the room. It was not well maintained, with a strong humidity smell that could be quite uncomfortable—especially for anyone with allergies. There were also signs of wear and tear, including broken furniture in the bathroom, which was disappointing. It’s worth noting that other parts of the hotel appeared to be in much better condition, so it seems like the section we were assigned to may not reflect the overall standard. With some refurbishment and better upkeep, this hotel could truly return to its former shine.

Absolutely brilliant staff, attentive to a tee. Highly recommended

The apartment was spacious, bright, and clean. The rooms were extremely comfortable. It had all the amenities possible and the staff didn’t hesitate to provide us with anything required - friendly, polite staff providing excellent service. The location is also superb - right in the heart of the city, opposite a supermarket, mall, and garden. Excellent value for money. Highly recommended!

At check-in, we were told our room was not ready even though we arrived 2 hrs after check in time, when I questioned why that was the case for a “5 star” hotel, they miraculously found another room available to give us, figure that! There were plenty of friendly staff, but they were not attentive. We had dinner in the Indian restaurant - good quality and nice food. Overall, I would say “faded glory” in style and character - may not stay again here.

This is a beautiful historical hotel with charming colonial architecture that really gives the place a unique character. The buffet breakfast was also excellent, with a wide variety of options and good quality overall. However, the biggest drawback was the condition of the room. It was not well maintained, with a strong humidity smell that could be quite uncomfortable—especially for anyone with allergies. There were also signs of wear and tear, including broken furniture in the bathroom, which was disappointing. It’s worth noting that other parts of the hotel appeared to be in much better condition, so it seems like the section we were assigned to may not reflect the overall standard. With some refurbishment and better upkeep, this hotel could truly return to its former shine.

Absolutely brilliant staff, attentive to a tee. Highly recommended

At check-in, we were told our room was not ready even though we arrived 2 hrs after check in time, when I questioned why that was the case for a “5 star” hotel, they miraculously found another room available to give us, figure that! There were plenty of friendly staff, but they were not attentive. We had dinner in the Indian restaurant - good quality and nice food. Overall, I would say “faded glory” in style and character - may not stay again here.

This is a beautiful historical hotel with charming colonial architecture that really gives the place a unique character. The buffet breakfast was also excellent, with a wide variety of options and good quality overall. However, the biggest drawback was the condition of the room. It was not well maintained, with a strong humidity smell that could be quite uncomfortable—especially for anyone with allergies. There were also signs of wear and tear, including broken furniture in the bathroom, which was disappointing. It’s worth noting that other parts of the hotel appeared to be in much better condition, so it seems like the section we were assigned to may not reflect the overall standard. With some refurbishment and better upkeep, this hotel could truly return to its former shine.

Absolutely brilliant staff, attentive to a tee. Highly recommended