Mauritius Kid friendly Holidays

Staff was very unhelpful. Dated decor. Pool area very rundown. Beach was not like in the pictures. No room service. Spa also terrible. Only positive was the staff on the boat cruises.

Overall, I had a great stay at The Residence Mauritius and thoroughly enjoyed my time there. The rooms were comfortable and well maintained, the service was warm, and the beach is simply spectacular—without doubt one of the hotel's greatest assets. That said, there are areas where I believe the hotel could improve. The biggest disappointment was the food at the main buffet. The quality was average, and on some occasions even below average. For a five-star resort in Mauritius, this was surprising, especially considering that many other luxury hotels on the island offer exceptional dining experiences. Coming from the hospitality industry myself, I genuinely believe this property has enormous potential. The foundations are already there: a beautiful location, excellent beach, charming atmosphere, and a strong team. With greater focus on the food and beverage offering and continued attention to detail, I have no doubt it could become one of the standout luxury resorts in Mauritius. Overall, I was satisfied with my stay and would happily return. At this stage, however, I would personally rate the hotel between **4 and 4.5 stars**, rather than a full five stars.

I loved how eco conscious the property was, refillable toiletries, water stations and paper straws only! The beach was lovely, staff at boat house really helpful. The food was al a carte and lots of vegetarian and fish options which we liked. The drinks are on the expensive side but I think they good value for quality food makes up for this. We did full board and I would reccomend it. You can see there are some minor things to iron out like I didn’t like trying to be sold on booking dinner at the chefs table restaurant all the time. We used the spa on the last day even with discount this is pricey but the full body massage was amazing!

I was a solo traveller visiting Mauritius for the first time. The resort was perfect, the beach is stunning, the water activities were great and there was just so many places to just relax on sun loungers around the resort and near the pool. What made my stay special was the excellent staff who were really welcoming and friendly, full of smiles and joy that brightened each day. The breakfast was great loads of choices and also a variety of places for dinner too. I would definitely recommend this hotel and return here on another trip in the future! Name check and thank you for some of the staff that made my stay special and personally ensured I was ok throughout the week - Michael haffner, Nirma, Riaa, Delores, Alisha, Uma prasad, Vishnav, Avishka, Anielle, Cassandra, Monisha, Elvis and Navin.

I loved how eco conscious the property was, refillable toiletries, water stations and paper straws only! The beach was lovely, staff at boat house really helpful. The food was al a carte and lots of vegetarian and fish options which we liked. The drinks are on the expensive side but I think they good value for quality food makes up for this. We did full board and I would reccomend it. You can see there are some minor things to iron out like I didn’t like trying to be sold on booking dinner at the chefs table restaurant all the time. We used the spa on the last day even with discount this is pricey but the full body massage was amazing!

Overall, I had a great stay at The Residence Mauritius and thoroughly enjoyed my time there. The rooms were comfortable and well maintained, the service was warm, and the beach is simply spectacular—without doubt one of the hotel's greatest assets. That said, there are areas where I believe the hotel could improve. The biggest disappointment was the food at the main buffet. The quality was average, and on some occasions even below average. For a five-star resort in Mauritius, this was surprising, especially considering that many other luxury hotels on the island offer exceptional dining experiences. Coming from the hospitality industry myself, I genuinely believe this property has enormous potential. The foundations are already there: a beautiful location, excellent beach, charming atmosphere, and a strong team. With greater focus on the food and beverage offering and continued attention to detail, I have no doubt it could become one of the standout luxury resorts in Mauritius. Overall, I was satisfied with my stay and would happily return. At this stage, however, I would personally rate the hotel between **4 and 4.5 stars**, rather than a full five stars.