North West Division Fishing Holidays

Staff were very friendly and welcoming. Happy to offer any assistance. It was not clear if the hotel had a breakfast option, I had to look it up online ( I could have asked but forgot) and the option I found was a very limited breakfast menu. We only stayed one night when transiting through Singapore. The room was comfortable and had enough space for the 4 of us.

Room was still not ready at 3:30 pm but got free breakfast as a compensation. Staff were polite and helpful. Room was small, but it may be a general problem to Singapore.Swimming pool was nice-looking.

Lovely looking hotel. Beautiful art. Comfortable bed. Amazing view. Large bathroom with good toiletries. However kettle was broken. Internet unstable. Did not respond initially when messaged a question, prior to our arrival, about the airport shuttle. When I messaged again I was made aware that they do not have one and advised to get a taxi. Staff appeared efficient when we were there. Our experience was improved by the kindness of the gentleman who took the time to help us with our bags and demonstrated kindness.

the breakfast was $$38 per person , i think that is too much and no halal options, but otherwise a decent hotel in a central location

the breakfast was $$38 per person , i think that is too much and no halal options, but otherwise a decent hotel in a central location

Room was still not ready at 3:30 pm but got free breakfast as a compensation. Staff were polite and helpful. Room was small, but it may be a general problem to Singapore.Swimming pool was nice-looking.

Lovely looking hotel. Beautiful art. Comfortable bed. Amazing view. Large bathroom with good toiletries. However kettle was broken. Internet unstable. Did not respond initially when messaged a question, prior to our arrival, about the airport shuttle. When I messaged again I was made aware that they do not have one and advised to get a taxi. Staff appeared efficient when we were there. Our experience was improved by the kindness of the gentleman who took the time to help us with our bags and demonstrated kindness.

Very rude staff. We arrived late in the evening after flying in from Australia and had an error in our booking. The staff and the manager were unfriendly and totally inflexible and unwilling to help. I had waited two hours after after long day of travel for the staff to contact management butt they still couldn’t help clear up the problem. I called expedia and they fixed the problem immediately but couldn’t reach the hotel staff as they were not answering the phone. I waiting for even a longer period for the hotel staff to help others while I continued to wait to check in. Despite expedia fixing the problem the staff was unsupportive and seemed annoyed that expedia made the correction. They were very much not willing to deviate from strict rules even in a situation when they could have easily fixed it in the computer.

Very rude staff. We arrived late in the evening after flying in from Australia and had an error in our booking. The staff and the manager were unfriendly and totally inflexible and unwilling to help. I had waited two hours after after long day of travel for the staff to contact management butt they still couldn’t help clear up the problem. I called expedia and they fixed the problem immediately but couldn’t reach the hotel staff as they were not answering the phone. I waiting for even a longer period for the hotel staff to help others while I continued to wait to check in. Despite expedia fixing the problem the staff was unsupportive and seemed annoyed that expedia made the correction. They were very much not willing to deviate from strict rules even in a situation when they could have easily fixed it in the computer.