East Midlands Fishing Holidays

Great location, clean rooms and nice staff. Right next to EarlsCourt Underground line

Breakfast was great 👍 wonderful staff 😄 great location 💯 nice clean room

Friendly attentive staff; great location and clean rooms. Gym could use more equipment for weight training.

The positive is that the room was nice. Clean, decently-appointed, what I would expect for the price. The negative is almost everything else. The place was clearly more concerned with their World Cup party in the pub, which doubled as their lobby, than ensuring guests had a nice experience during their stay. Later in the night I had to muscle my way through the pub just to get to the elevator to my room. They had an alternate entrance with a code lock…but I couldn’t get it to work and no one was available to help. Certainly not the rude bouncer who clearly didn’t remember that there were guests staying in the “hotel”. When I left in the morning, there was no one in sight and the door I came in through was bolted shut. I had to go back upstairs and find an alternate exit. No one had told me about locking the bottom floor so no one could exit. All in all I felt like it was extremely over-priced.

Very clean throughout, modern and simplistic style, comfy bed. Grateful for the fan in the room and honesty shop in reception for late night snacks. Reception team very friendly.

Room was depressing not a 5 star

It was an amazing stay at the Franklin. The staff were professional, helpful and pleasant to deal with. The location of the hotel is convenient, 5 minutes walk away Knightsbridge and maybe 10 from the museum. I had a great time here with my family.

This is a fantastic hotel. Exceptional staff and service.