Jamaica All inclusive Holidays

Our experience was AMAZING! The food,room and entertainment was awesome. We would diffidently come back. Only dislike was the elevator not working.

Overall the stay was good. Only disappointment was the room. At the time of booking, I booked a double bed. On arrival I was told a room with a double bed was not available and I would get a new room. I never got a new room. No one ever followed up.

10/10 will be back staff is amazing very friendly and helpful! and property is gorgeous and very clean!

The Preferred Suites were excellent!

Overall we had a good trip. We had mixed reviews with regard to the staff. It seemed like the men on staff were super helpful and wanted everyone to enjoy their time at the resort. But as a whole, the women came off as rude (think giving an attitude or eye roll, when our party of two adults and five children, asked for a beverage at lunch). Almost as if we, as paying guests at the resort were inconveniencing them. The kids loved the lifeguards at the Flowrider! The resort credits are a joke. They can only be used at the spa, minimal items in the gift shop and very limited excursions (which were way overpriced compared to Viator). The Spa prices were ridiculously high even with the use of the small amount of resort credit allowed to be used there. The food at the resort was average. We had reservations at a different restaurant for each night of our stay. Our housekeeper was phenomenal! She was so kind and tidied our room twice each day. I’m glad our family could visit Jamaica and experience some nature. With so many options to choose from when it comes to resorts in the Caribbean and Europe, I don’t think we would choose Moon Palace again.

Overall we had a good trip. We had mixed reviews with regard to the staff. It seemed like the men on staff were super helpful and wanted everyone to enjoy their time at the resort. But as a whole, the women came off as rude (think giving an attitude or eye roll, when our party of two adults and five children, asked for a beverage at lunch). Almost as if we, as paying guests at the resort were inconveniencing them. The kids loved the lifeguards at the Flowrider! The resort credits are a joke. They can only be used at the spa, minimal items in the gift shop and very limited excursions (which were way overpriced compared to Viator). The Spa prices were ridiculously high even with the use of the small amount of resort credit allowed to be used there. The food at the resort was average. We had reservations at a different restaurant for each night of our stay. Our housekeeper was phenomenal! She was so kind and tidied our room twice each day. I’m glad our family could visit Jamaica and experience some nature. With so many options to choose from when it comes to resorts in the Caribbean and Europe, I don’t think we would choose Moon Palace again.

The Preferred Suites were excellent!

property needs to be updated