Caribbean All inclusive Holidays

It was an enjoyable stay, with great service overall and very attentive front-facing staff.

Estuve una semana en el resort y, lamentablemente el servicio al cliente es pésimo: la mayoría de los empleados parecen no tener entrenamiento alguno para brindar una atención básica. No te miran a la cara al responder, rara vez pasan por la mesa a ver si necesitas algo, y en varias ocasiones tuve que levantarme yo mismo a pedir agua o cubiertos. Durante todos los desayunos, jamás me ofrecieron una cuchara para revolver el café; terminé usando el cuchillo todos los días, y aunque los meseros lo notaban, nunca lo solucionaron. La comida es muy regular: carnes, pescados y pollos resecos. Los jugos y tragos, totalmente aguados. La falta de mantenimiento es evidente por todo el resort. En nuestra habitación había una gotera, la puerta del balcón no cerraba bien y entraba el calor, la tablet del cuarto nunca funsiono. Después de las 7 pm no hay suficientes carritos de transporte. La piscina estaba sucia, varios toboganes del parque acuático estaban cerrados, y el piso del restaurante Panema era tan resbaloso que daba miedo pararse, el aire acondicionadono funsionaba. Se lo mencioné al encargado y me dijo que “eso siempre ha sido así”. Inaceptable! Los precios de las tiendas dentro del resort son exageradamente altos. Eso sí lo tienen bien controlado. Lo positivo fue poder disfrutar de la naturaleza del lugar que es hermosa, varias otras piscinas, los postres, las bicicletas y actividades como el laser tag y el escape room.

The staff is fantastic. The resort was great. Would have apprecited if it were explained that some of the water parks were only available if we had upgraded. We would have upgraded had we known. We did not know before we went that there was a huge algie bloom in the ocean that causes the air to smell like rotten eggs. The beaches were not cleaned like some of the other resorts do. The beach was completly unusable and the pool near the ocean smelled horrible as a result.

I would recommend this resort to anyone. It is perfect for couples, families, friends, any occasion. Don’t plan to spend much time at the beach unless you don’t mind all the seaweed. It’s beautiful to sit there but very few opportunities to swim due to the amount of seaweed. I went with my daughter and stayed in the Over 18 areas. We had such a great time. There was always something to do, food to eat and beverages to drink 24/7, there were shows every night and the restaurants were good. The food didn’t really impress, but everything else did. We had a private pool with 7 other rooms and that was wonderful for quiet relaxation and there were public pools with swim up bars and music that we also enjoyed. All of the staff went above and beyond with every detail from the second we arrived until we got into our shuttle to return to the airport. I would highly recommend Majestic Mirage!

Casual luxury family resort

I would recommend this resort to anyone. It is perfect for couples, families, friends, any occasion. Don’t plan to spend much time at the beach unless you don’t mind all the seaweed. It’s beautiful to sit there but very few opportunities to swim due to the amount of seaweed. I went with my daughter and stayed in the Over 18 areas. We had such a great time. There was always something to do, food to eat and beverages to drink 24/7, there were shows every night and the restaurants were good. The food didn’t really impress, but everything else did. We had a private pool with 7 other rooms and that was wonderful for quiet relaxation and there were public pools with swim up bars and music that we also enjoyed. All of the staff went above and beyond with every detail from the second we arrived until we got into our shuttle to return to the airport. I would highly recommend Majestic Mirage!

Estuve una semana en el resort y, lamentablemente el servicio al cliente es pésimo: la mayoría de los empleados parecen no tener entrenamiento alguno para brindar una atención básica. No te miran a la cara al responder, rara vez pasan por la mesa a ver si necesitas algo, y en varias ocasiones tuve que levantarme yo mismo a pedir agua o cubiertos. Durante todos los desayunos, jamás me ofrecieron una cuchara para revolver el café; terminé usando el cuchillo todos los días, y aunque los meseros lo notaban, nunca lo solucionaron. La comida es muy regular: carnes, pescados y pollos resecos. Los jugos y tragos, totalmente aguados. La falta de mantenimiento es evidente por todo el resort. En nuestra habitación había una gotera, la puerta del balcón no cerraba bien y entraba el calor, la tablet del cuarto nunca funsiono. Después de las 7 pm no hay suficientes carritos de transporte. La piscina estaba sucia, varios toboganes del parque acuático estaban cerrados, y el piso del restaurante Panema era tan resbaloso que daba miedo pararse, el aire acondicionadono funsionaba. Se lo mencioné al encargado y me dijo que “eso siempre ha sido así”. Inaceptable! Los precios de las tiendas dentro del resort son exageradamente altos. Eso sí lo tienen bien controlado. Lo positivo fue poder disfrutar de la naturaleza del lugar que es hermosa, varias otras piscinas, los postres, las bicicletas y actividades como el laser tag y el escape room.

The staff was friendly. The rooms, restaurants and hotel in general was super clean. The food was very good at the buffets and specialized restaurants. I stayed at Bavaro beach hotels almost every year for the last 10 years and so far, this was the best.

It was an enjoyable stay, with great service overall and very attentive front-facing staff.

Estuve una semana en el resort y, lamentablemente el servicio al cliente es pésimo: la mayoría de los empleados parecen no tener entrenamiento alguno para brindar una atención básica. No te miran a la cara al responder, rara vez pasan por la mesa a ver si necesitas algo, y en varias ocasiones tuve que levantarme yo mismo a pedir agua o cubiertos. Durante todos los desayunos, jamás me ofrecieron una cuchara para revolver el café; terminé usando el cuchillo todos los días, y aunque los meseros lo notaban, nunca lo solucionaron. La comida es muy regular: carnes, pescados y pollos resecos. Los jugos y tragos, totalmente aguados. La falta de mantenimiento es evidente por todo el resort. En nuestra habitación había una gotera, la puerta del balcón no cerraba bien y entraba el calor, la tablet del cuarto nunca funsiono. Después de las 7 pm no hay suficientes carritos de transporte. La piscina estaba sucia, varios toboganes del parque acuático estaban cerrados, y el piso del restaurante Panema era tan resbaloso que daba miedo pararse, el aire acondicionadono funsionaba. Se lo mencioné al encargado y me dijo que “eso siempre ha sido así”. Inaceptable! Los precios de las tiendas dentro del resort son exageradamente altos. Eso sí lo tienen bien controlado. Lo positivo fue poder disfrutar de la naturaleza del lugar que es hermosa, varias otras piscinas, los postres, las bicicletas y actividades como el laser tag y el escape room.

I would recommend this resort to anyone. It is perfect for couples, families, friends, any occasion. Don’t plan to spend much time at the beach unless you don’t mind all the seaweed. It’s beautiful to sit there but very few opportunities to swim due to the amount of seaweed. I went with my daughter and stayed in the Over 18 areas. We had such a great time. There was always something to do, food to eat and beverages to drink 24/7, there were shows every night and the restaurants were good. The food didn’t really impress, but everything else did. We had a private pool with 7 other rooms and that was wonderful for quiet relaxation and there were public pools with swim up bars and music that we also enjoyed. All of the staff went above and beyond with every detail from the second we arrived until we got into our shuttle to return to the airport. I would highly recommend Majestic Mirage!