East Midlands All inclusive Holidays

Thank goodness for the refresher room when we arrived, very pleasant surprise! The staff was all lovely and helpful. We loved the garden area. It was a great place to come back to after our London excursions.

Location and hotel was great

The room was clean but it is too small, the breakfast was good, the staff was good.

Lovely hotel. Great location at the south bank.

Second time staying there, looking forward to our third

The property and rooms are beautiful and the bed is very comfortable. However during our stay the weather was quite warm, around 26C, but the air conditioning in the room was very poor and did not cool the room, so we barely got any sleep. Out concerns were not addressed by hotel staff - we were given a fan, but this did nothing. There was no attempt to move us to an alternative room or fix the problem. The hotel is probably amazing in situations where air con is not needed.

Lovely hotel. Great location at the south bank.

I would stay here again in a heartbeat. Truly a gorgeous hotel with outstanding staff in a very central and convenient location. Afternoon tea in the Palm Court was devine!

Thank goodness for the refresher room when we arrived, very pleasant surprise! The staff was all lovely and helpful. We loved the garden area. It was a great place to come back to after our London excursions.

Location and hotel was great

The room was clean but it is too small, the breakfast was good, the staff was good.