Pacific States Adventure Holidays

Everything went well. Just don’t plan to have a drink at the bar a glass of wine cost $22 kinda expensive.

It’s got an amazing location. It felt like they are letting the hotel go down a bit though. The staff serving the pool area was paper thin. Cabana rentals that use to be $500 are now $1700/day. Our room had a broken ceiling light we had to have a repair man do for over a hour and even after that it stopped working again. The tongs and glasses in our room had built up food grime on them. Wait times at restaurants were long to nonexistent there, even though they had plenty of open tables. Just not the happy experience we use to have in years past going there.

To start off the property didn’t have the room we reserved available upon checking in, they put us on a smaller room with a king bed and pullout sofa, keep in mind we had reserved two queen bed room. Since we were traveling with our two kids. They made it seem like they did us a favor for a supposed upgrade which wasn’t the case since after explaining to them we weren’t happy with the room they stated that’s all they had available. Also lady at the check in lobby was not the friendliest or most helpful. Second of all was the early morning construction work throughout the resort, they would start as early as 7AM and continue until 5PM. I understand work has to be done to keep up with maintenance and repairs but maybe a heads up while booking would be good. There was one person that really stood out for us and our trip that was Mr. Angel up in the front (valet). He was always welcoming and helpful with directions and good recommendations on places to visits, where to eat and spots to check out during our stay. Thank you Mr. Angel. Our overall rating for this resort during our stay would be a 2 ⭐️⭐️due to all the circumstances and lack of help and accommodation from the resort.

Close to the beach, shops and shuttle pickups for tours. I liked the refillable bottles and stations as I also brought my own refillable water bottles, however I wished they had more on other floors (as going down to the first floor can get very busy at times) as well as ice machines on every floor would be nice. Otherwise we enjoyed our stay.

Clean rooms and staff was very attentive. We enjoyed our visit in Waikiki.

Close to the beach, shops and shuttle pickups for tours. I liked the refillable bottles and stations as I also brought my own refillable water bottles, however I wished they had more on other floors (as going down to the first floor can get very busy at times) as well as ice machines on every floor would be nice. Otherwise we enjoyed our stay.

It’s got an amazing location. It felt like they are letting the hotel go down a bit though. The staff serving the pool area was paper thin. Cabana rentals that use to be $500 are now $1700/day. Our room had a broken ceiling light we had to have a repair man do for over a hour and even after that it stopped working again. The tongs and glasses in our room had built up food grime on them. Wait times at restaurants were long to nonexistent there, even though they had plenty of open tables. Just not the happy experience we use to have in years past going there.

The property is gorgeous. There is a lot to do there.