East Coast Adults Only Holidays

The room was clean and very nice, my only complain with the room is that the ac was not cold enough. Also the transfer to and from the airport were included but I was not able to find who was going to transfer me to the Hotel when I arrived, more details and a contact can fix that. Other than that my family had a blast, the water park is very cool. And there is plenty of food options. The hotel staff were nice overall but they can smile more, I saw some sad faces around.

Hotel staff were great except for people at front desk You would think since they set the first impression there customer service would set the bar but that was not the case very rude and didn't want to answer questions. The rest of staff waiters house keeper everyone was top notch.

The room was clean however a bit outdated. I wish the room had more outlets and the TV had more English channels. The only downside about the resort are the wild cats. They do not bother you but there are a lot of them!!! I would not stay here again because of the cats.

Loved this hotel - beautiful room and property. Great food, nice staff, lots of stuff for kids. Only downside was our balcony wasn't covered so it was wet most mornings. But overall was great!

The staff alone (entertainment) they will definitely see me again. There are so many food options you can’t even decide what to get because everything looks AND tastes amazing the Japanese restaurant was BY FAR our favorite! We ordered room service at all hours and they always delivered. The pools were so much fun! There’s a quiet pool where to read/tan and things like that if that’s more your vibe. The main pool was where the party was at! We did water aerobics (so much harder than you think), played hot potato with a twist it was so fun. Alexis was amazing we met him, Maria and Rococada on day one and let me tell you they did not disappoint. Truly a Burst or energy they excelled at their job Rococada was always dancing and just killing it out there. Alexis and Bubalu were hilarious always had us laughing and you could see how hard they work but still made it so fun. We played bingo with bubalu and Franchesca and even though we didn’t get to win a prize it was such a great time truly. Franchesca was so sweet and she also did the Zumba on the beach we got a killer work out there. There are some more people I might be forgetting to mention but on the staff alone the service was excellent. The room we were in was not the cleanest so they definitely lost points with me there the sheets had some hairs before we even laid down but someone came in and changed the sheets. Hot tub was so dirty and room service never cleaned it we never got to use it that sucked. Everything else 10/10

Room was not very cold - poor AC. Overall the resort was not clean and kept up. Pool was dirty

Loved this hotel - beautiful room and property. Great food, nice staff, lots of stuff for kids. Only downside was our balcony wasn't covered so it was wet most mornings. But overall was great!

We had a great time thanks to our butler, Randy. He was attentive, resourceful, and extremely helpful. We especially loved the Chic Cabaret! What a great evening of dinner & a show. We will definitely be back!

The staff alone (entertainment) they will definitely see me again. There are so many food options you can’t even decide what to get because everything looks AND tastes amazing the Japanese restaurant was BY FAR our favorite! We ordered room service at all hours and they always delivered. The pools were so much fun! There’s a quiet pool where to read/tan and things like that if that’s more your vibe. The main pool was where the party was at! We did water aerobics (so much harder than you think), played hot potato with a twist it was so fun. Alexis was amazing we met him, Maria and Rococada on day one and let me tell you they did not disappoint. Truly a Burst or energy they excelled at their job Rococada was always dancing and just killing it out there. Alexis and Bubalu were hilarious always had us laughing and you could see how hard they work but still made it so fun. We played bingo with bubalu and Franchesca and even though we didn’t get to win a prize it was such a great time truly. Franchesca was so sweet and she also did the Zumba on the beach we got a killer work out there. There are some more people I might be forgetting to mention but on the staff alone the service was excellent. The room we were in was not the cleanest so they definitely lost points with me there the sheets had some hairs before we even laid down but someone came in and changed the sheets. Hot tub was so dirty and room service never cleaned it we never got to use it that sucked. Everything else 10/10

Hotel staff were great except for people at front desk You would think since they set the first impression there customer service would set the bar but that was not the case very rude and didn't want to answer questions. The rest of staff waiters house keeper everyone was top notch.

The room was clean however a bit outdated. I wish the room had more outlets and the TV had more English channels. The only downside about the resort are the wild cats. They do not bother you but there are a lot of them!!! I would not stay here again because of the cats.