Search Beach Resorts & Hotels in Gringo Gulch

"The rooms were great, we were put in a room facing construction the first night and they moved us easily when we asked for a change. I loved the pool areas, they were so much cleaner than other resorts we have stayed at. I was disappointed with the food, so many reviews said it was amazing and I felt like it was only mediocre. The steakhouse was great, the buffet was very good, but the rest of the restaurants weren’t awesome. The food was often dry, and the options were very limited. I also ended up with GI upset after 2 days, and I’m not sure if it was from something I ate. The spa was a disappointment as well. The massage was nice, but the pools were disappointing. There were two small tubs, one cooler and one warmer. The sauna wasn’t working. I guess I’m comparing this to the spa in other resorts, and I found it lacking in comparison. The resort credit idea was terribly misleading. You only are allowed to apply a very small percentage of the resort credit to any one thing (like 15% off on massage or one excursion). We stayed elsewhere last year and the resort credit allowed us each to have one full massage basically for free. This year, we didn’t barely touch the resort credit. To come close to using the $500, you basically need to do an excursion, photo package, or spa treatment every day. Overall, the resort was beautiful and well maintained. The entertainment was also very good. "

"Clean renovated resort, was in the new building which has no elevator. No huge deal, but tiring by end of day. Long lines for drinks near the pool areas at the start, started to have rolling drink carts which was nice. Only real complaint is the pool area. Lots of shade in the chair areas, but nothing for shade in the pools or even on the beach. Also no real music happening at the pool area aside from the pool bar."

"Amazing experience! Beautiful views and great food."

"This resort is a total gem. Beautiful Ocean Front view, hardworking and friendly staff from housekeeping, dining, pool side and front desk. It was our first time to stay at Melia for a family vacation (there were 23 of us in total from 3 years old to 83 years of age, and this place never disappoint! We would like to give a shout out and express my gratitude to Hector from guest services for his exceptional customer service. He was so accommodating, friendly and very respectful. We had a bit of issue in our room when we checked in however, Hector looked after it within minutes. The food at the buffet was very good as they have a huge variety everyday. The one that stood out was our sunset dinner at the Fish House on our last day since they were able to accommodate 23 people. The food was topnotch, the view was amazing and our servers were excellent. Melia totally exceeded our expectations. It was truly a memorable family vacation. We are already planning to go back, hopefully, by next year!"

"Room was very clean. Staff onsite are amazing especially Sion and Alex. All the staff are great and always greet you when you pass them and ask to make sure you have everything you need. We have been going to Tropicana for years and its like going to our second home every time."

"We really enjoyed this resort it was very clean the staff amazing and cheerful. The food was good and we all agreed probably the consistantly best buffet we have had in mexico"

"Very outdated not many options of food rooms very old"

"the only thing I wasn't impressed with was the variety of food. The restaurants requiring reservations offering Mexican, Asian, and Italian, were average at best. Did not get the chance to try the steak restaurant."

"We had a great house keeping lady who took care of are room. The rest of the place was poorly ran."