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Reviews of Angsana Zhuhai Hengqin

3 out of 5
Angsana Zhuhai Hengqin
No. 288 Chonglou Road, Guangdong-Macao In-Depth CooperationZone, Zhuhai, Guangdong

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Vivian

Stayed 2 nights in Mar 2024
Response from 横琴悦椿酒店前台 on 23 Apr 2024
尊敬的客人，非常感謝您的评价。每一個客人的回饋對我們來說都非常寶貴！期待您的再次光臨並祝您生活愉快！

8/10 Good

Hou Ming Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, feeling welcomed
Stayed 1 night in Mar 2024
Response from 横琴悦椿酒店前台 on 1 Apr 2024
Dear Guests, Thank you very much for taking the time to write comments for us. We are very glad that you have had a pleasant holiday here. We look forward to welcoming you again and wishing you a happy life at Hengqin.

6/10 Okay

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 酒店管理部门的答复 on 28 Oct 2023
尊敬的客人，非常感謝您的评价。每一個客人的回饋對我們來說都非常寶貴！期待您的再次光臨並祝您生活愉快！

8/10 Good

Sin Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室去水不太順，需要修理或改善設計。早餐不過不失，也可接。由於地點遠離市區，環境寧靜，但如果多點旅遊車接送，會比較方便旅客一點。
Stayed 1 night in Mar 2024
Response from 横琴悦椿酒店前台 on 24 Mar 2024
親愛的客人，感謝您的用心分享也非常開心您對悅椿的總體環境及體驗感到滿意。每一個客人的回饋對我們來說都非常寶貴，您提到的服務細節問題已經敦促相關部門跟進。期待您的再次光臨以見證我們的進步並祝您生活愉快！

10/10 Excellent

choi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境及服務都非常好,但早餐咖啡太差
Stayed 1 night in Jan 2024
Response from 横琴悦椿酒店前台 on 2 Feb 2024
親愛的客人，感謝您的用心分享也非常開心您對悅椿的總體環境及體驗感到滿意。每一個客人的回饋對我們來說都非常寶貴，您提到的服務細節問題已經敦促相關部門跟進。期待您的再次光臨以見證我們的進步並祝您生活愉快！

10/10 Excellent

choi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 横琴悦椿酒店 on 27 Dec 2023
尊敬的客人，非常高兴知道您在横琴悦椿度过了一个愉快的假期，感谢您用心细致的分享近期的入住体验。悦椿品牌致力于为客人打造引人入胜的度假休闲场所，充满趣味性，同时结合享誉盛名悦椿Spa，让每一位宾客都得到身心放松与休闲，诚挚的期待您的再次到来并祝您生活愉快！

8/10 Good

Eva

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
酒店整體環境清净舒適，只是房間内有蟑螂，不太理想
Stayed 1 night in Oct 2023
Response from 横琴悦椿酒店 on 24 Oct 2023
尊敬的客人，非常感謝您花費時間為我們寫下的評論，每一個客人的回饋對我們來說都非常寶貴，您提到的問題也是我們不斷要完善和改進的放方面，酒店秉承品牌理念，將探索精神融入養修體驗之中，結合本地自然人文與產業特色，打造獨特且充滿趣味的健康旅修體驗。誠摯的期待您的再次到來並祝您生活愉快！

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店開業兩星期，仍有些配套需要改良，如花洒只可上下移動而不能調教角度，很落後；整間兩卧房套間只有一盒紙巾供4人用，很不方便。此外，雙人大床近床尾位置有一下陷位，奇怪。但所提供的樽裝水及免費零食則很足夠，令人滿意。開電瓶車的小哥、送生果盤的員工、細心的送餐服務員、詢問我們要不要整理房間的房務員和他們所送的小禮物，均令人舒心，感覺和印象良好，值得讚揚。
Stayed 1 night in Aug 2023
Response from 横琴悦椿酒店 on 18 Aug 2023
親愛的Mary，感謝您的用心分享也非常開心您對悅椿的總體環境及體驗感到滿意。每一個客人的回饋對我們來說都非常寶貴，您提到的服務細節問題已經敦促相關部門跟進。期待您的再次光臨以見證我們的進步並祝您生活愉快！