Search Mountain Hotels in Zermatt

"Not recommended"

"Staff were friendly. Breakfast was pretty good. Room was clean and had great view towards Matterhorn. And super close to the train station."

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no choice but to spend the night sleeping on the sofa in the reception area until staff returned in the morning. It was an extremely frustrating and uncomfortable experience. At the very least, the hotel should provide a clearly visible 24-hour emergency contact for situations like this."

" Nice "

"Excellent property center of the town and close to the railway station. All shops and pharmaceutical's closeby walking distance. Can see Matterhorn the toblerone chocolate logo beautifully from the church point. The only drawback in the room is the charging outlets. But the receptionist was very helpful in providing universal plugs. Our room was very spacious with a huge balcony. Electric kettle is provided but bring your own tea/coffee."

"Location of the hotel is perfect, breakfast is ok, afternoon coffe ok, dinner as part of the halv pension was on the low-low side, very disapointing specially since we stayed at the hotel some yerars back and then the dinner was very good. If we will return to the hotel in the future it will be based upon the location. Skiing an weather was perfect for us intermediate skiers from Norway."

"Great hotel, we got an upgrade and have a great time. Only an Indian guy from the restaurant a little bit unfriendly. "

"The whole hotel experience was wonderful!"

"Unique decor. Excellent A+ customer service and support from the hotel manager and staff (Therese, Amelia and Laura). Highly recommend- we really enjoyed our stay. Everything was amazing and everyone went above and beyond. "