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"Amazing hotel in an amazing location. Staff were all brilliant and very helpful. Food was great. Spa facilities were very good. "

"Great location. Few minutes walk from railway station. Close to the main street to enjoy convenient shopping and dining options, and stay quiet and safe at the same time. "

"Our room was great, we had a view of matterhorn from the balcony! Breakfast was great, although the bacon was a little salty, overall it was a great experience. Danke schon!"

"Great spot, close to the train station and easy to get to from anywhere in the city"

"We were visiting Zermatt for the day so we decided to park our camper van. Well we felt like a real bed and a shower and this hotel did not disappoint! The bedding was so comfortable. The rain shower was a dream! And the heated floors were lovely. Also so close to train station! And wishhhh we hadn’t already eaten dinner because the Italian restaurant looked incredible. But we did have a nice cocktail before bed. Staff was very friendly and all spoke English. "

"We were in town for one evening to get a jump start to the top of Gornergrat. It was the perfect location. We had the most stunning view from our balcony. The bed was great. The bathroom was delightful and very clean. Loved everything about this charming hotel and town. Highly recommend. "

"The front desk staff at this hotel were amazing! They really took care of us. And even though we didn't have a reservation at the restaurant (and they were full), they gave us a glass of wine while we waited and got us in quickly. And it was fantastic! Great hotel in Zermatt!"

"Great place to stay, clean, comfortable, and very helpful staff."

"The staff were amazing - super friendly and super helpful. The woman who checked us in (I am sorry I don’t remember her name) provided lots of useful information and helped us to plan a perfect day in the mountains. Everything in the hotel is super cute (heart themed) and the breakfast was great. We could not have been happier with our stay."