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Hotel Elite Zermatt

3.0 star property
Mountain ski retreat with dining and a full-service spa

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June 2024

Photo gallery for Hotel Elite Zermatt

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Sports facility
Property amenity
Lobby lounge
Junior Suite | Bathroom | Free toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Hofmattweg 3, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola12 min walk
  • Popular LocationSunnegga Ski Resort20 min drive
  • AirportSion (SIR)75 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to eit...
Damian
Jan 4, 2020
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Room options

View all photos for Superior Single Room

Superior Single Room | Premium bedding, minibar, in-room safe, desk

Superior Single Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Deep-soaking bath
Hairdryer
Private bathroom
  • 18.24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room (Matterhorn view from balcony)

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 23.47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Separate bedroom
Blackout curtains
Premium bedding
Jetted bath
Hairdryer
  • 30.16 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Blackout curtains
Premium bedding
Hairdryer
Spring-water bath
Private bathroom
  • 19.74 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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About the area

Zermatt

Located in Zermatt, Hotel Elite Zermatt is in the city centre and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including skiing.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt–Sunnegga Funicular - 5 min walk
  • Zermatt-Furi Gondola - 12 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • Walliserkanne Zermatt - 3 min walk
  • Brown Cow - pub - 3 min walk
  • Bäckerei-Konditorei-, Tea-Room Hörnli - 2 min walk
  • Le Petit Royal - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 3 min walk

About this property

Hotel Elite Zermatt

Hotel in the city centre, revitalised in 2019
Hotel Elite Zermatt is located close to Zermatt-Matterhorn Ski Paradise, and provides a free breakfast buffet, a terrace and a garden. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski storage. Treat yourself to a massage at Wellness Hotel Elite, the on-site spa. Enjoy on-site activities, such as snowshoeing, snowboarding and sledging. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks at this hotel include:
  • Free train station pick-up, luggage storage and tour/ticket information
  • Concierge services, a TV in reception and a front desk safe
  • Smoke-free property, free newspapers and a lift
Room features
All guest rooms at Hotel Elite Zermatt feature comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Sauna
  • Ski storage
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Built in 1962
  • Renovated entire property - May 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and over
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are available for CHF 40.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Elite Hotel Zermatt
Elite Zermatt
Elite Zermatt Hotel
Hotel Elite Zermatt
Hotel Elite Zermatt Hotel
Hotel Elite Zermatt Zermatt
Hotel Elite Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Elite Zermatt pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Elite Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Elite Zermatt?

Check-in start time: noon; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Hotel Elite Zermatt?

Checkout is at 11 AM.

Where is Hotel Elite Zermatt located?

Located near the slopes, this Zermatt hotel is situated in the city centre, and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Matterhorn Museum and St. Mauritius Church are also within 5 minutes. Zermatt Gornergratbahn Station is only a 5-minute walk and Zermatt (QZB-Zermatt Train Station) is 5 minutes.

Hotel Elite Zermatt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 155 reviews" "
Rating 8 - Good. 74 out of 155 reviews" "
Rating 6 - Okay. 22 out of 155 reviews" "
Rating 4 - Poor. 2 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service in this hotel is the best.

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2022

10/10 Excellent

Michelle

Stayed 1 night in Sep 2022

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and warm stay
Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
Stayed 1 night in Sep 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As everything you want
Lovely Little Hotel very clean and comfortable and at a great price and great location
Stayed 1 night in Jun 2022

6/10 Okay

Amparo c

Travelled with partner
Disliked: Amenities
does not have jacuzzi, smaller room
Stayed 3 nights in Dec 2021

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
Stayed 8 nights in Dec 2019

10/10 Excellent

Kathryn, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly!! It is in a very convenient location
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018