Travelers find respite in this picturesque mountain village at Mountain Exposure Luxury Chalets & Penthouses & Apartments. Enjoy rejuvenating massages, rock climbing, free WiFi, babysitting services, multilingual staff for trip planning, and barbecue grills.
Located in Zermatt, Luxury Chalets & Apartments by MX Zermatt is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Sunnegga Ski Resort and Matterhorn Glacier Ride are two other places to visit that come recommended. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as sledging and snowshoeing. Visit our Zermatt travel guide
Upscale family-friendly aparthotel near Zermatt-Matterhorn Ski Paradise
Located close to Zermatt-Furi Gondola and Sunnegga Ski Resort, Luxury Chalets & Apartments by MX Zermatt provides a terrace and dry cleaning/laundry services. Active travellers can enjoy amenities, such as rock climbing and cycling, at this aparthotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
Bike hire, train station pick-up service and express check-out
Babysitting (surcharge), outdoor furniture and barbecues
Smoke-free property, tour/ticket information and concierge services
Room features
All guest rooms are individually furnished, and offer comforts, such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches, such as separate dining areas and bathrobes.
Other amenities include:
Highchairs, children's books and childcare services
Hypo-allergenic bedding and Egyptian cotton sheets
Free toiletries and hairdryers
HDTVs with cable channels and DVD players
Wardrobes/cupboards, separate sitting areas and separate dining areas
Offsite parking available (CHF 24 per day); reservations required
Train station pick-up shuttle (surcharge) from 7:00 AM to 8:00 PM
Ski shuttle nearby
Train station drop-off (surcharge)
Car not required
Family friendly
Childcare (surcharge)
Children's books
Children's toys
Highchair
Kitchen
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Hob
Microwave
Mixer
Oven
Paper towels
Spices
Toaster
Dining
Dining table
Bedrooms
Egyptian cotton sheets
Hypo-allergenic bedding
Rollaway/extra bed: CHF 50 per day
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Separate sitting area
Entertainment
DVD player
Flat-screen TV with cable channels
Outdoor areas
Barbecue grill
Outdoor furniture
Terrace
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Work spaces
Laptop workspace
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Lift
Well-lit path to entrance
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Electrical adapters
Guidebooks
Iron/ironing board
Limited-hour front desk
Local maps
Luggage storage
Meal delivery service
Multilingual staff
Restaurant dining guides
Tour and ticket assistance
Location highlights
In the mountains
Near a train station
Things to do
Bicycle rentals
Helicopter/aeroplane tours
Rock climbing
Ski passes
Ski storage
Bicycle rentals nearby
Fishing nearby
Golfing nearby
Hiking/biking trails nearby
Sledding nearby
Snowshoeing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
14 buildings
5 units
Bicycle rentals
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: CHF 24 per day (22966 ft away)
Housekeeping is available for an additional fee and varies based on unit size
Rollaway bed fee: CHF 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Frequently asked questions
Is Luxury Chalets & Apartments by MX Zermatt pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Luxury Chalets & Apartments by MX Zermatt?
Check-in start time: 4:00 PM; check-in end time: 7:00 PM.
What time is check-out at Luxury Chalets & Apartments by MX Zermatt?
Checkout is at 10:00 AM.
Where is Luxury Chalets & Apartments by MX Zermatt located?
This family-friendly Zermatt aparthotel is located in the mountains, within 1 mi (2 km) of Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. Sunnegga Ski Resort is 1.5 mi (2.5 km) away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 8 minutes.
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Reviews
Luxury Chalets & Apartments by MX Zermatt Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean room, good location, nice mountain view, enjoyed the stay.
Jun
Stayed 3 nights in May 2026
Verified
10/10 Excellent
Steve
31 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place. Great Location. Helpful Staff
Steve
Stayed 5 nights in Jan 2026
Verified
8/10 Good
janet
5 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Impressive mountain view, comfortable space to stay
janet
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Haitham
6 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb apartment and amazing staff.
Haitham
Stayed 3 nights in Aug 2024
Verified
10/10 Excellent
Anthony
14 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect with our stay. We are a traveling family of 5 with 3 teenage boys. Skiing was excellent and the food was awesome! The chalet had plenty of space. It was definitely worth the trip from Nebraska USA.
Anthony
Stayed 5 nights in Mar 2025
Verified
10/10 Excellent
Patricia
30 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an amazing stay at this property. The apartment is beautiful, very well equipped, very clean, but our favorite part was the balcony. The view from the balcony is breathtaking!
The staff is very friendly. Gaston met us almost at the train station, walked us to the apartment, and gave us a few tips of the town, including restaurants, supermarkets, ski trails,etc
Patricia
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Mark
21 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location. clean, relaxing. The staff was super attentive and always answered the phone. Every need was met and would highly recommend. Close to train station and main street of town. Directions were spot on and everything worked great. Will definitely stay again.
Mark
Stayed 8 nights in Nov 2024
Verified
8/10 Good
Sean
3 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a good time at this property. I think it was a little confusing that we were actually located in a condo separate from any main hotel building (studio Venus) and there wasn’t too much around us. But it was very walkable and there was enough support from the hotel staff to get what we needed if the room didn’t have it. We had a very nice and comfortable stay.
Sean
Stayed 4 nights in Jul 2023
Verified
10/10 Excellent
Holly
7 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Incredible view of the Matterhorn and Zermatt Village.
Good amenities, lots of room, open and bright, good beds and bedding. Great balcony!
There is some loud construction going on but it didn’t start too early. Plus they didn’t work on the weekend and no noise in the evenings.
Absolutely no complaints! Loved the stay.
Holly
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Janine
18 Jul 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice views, easy access, great location.
Janine
Stayed 3 nights in Jul 2023
Verified
10/10 Excellent
Bina
13 Sept 2024
Liked: Cleanliness, property conditions & facilities, communication
Enjoyed the beautiful apartment and the surrounding areas. It’s in the heart of the town, just steps away from the city center.
We stayed at the Mountain Exposure Luxury Chalets for 3 nights. It was a beautiful chalet, very spacious, clean & tidy. The views of Zermatt and the Matterhorn from our balcony were breathtaking. Meeting the concierge to pick up the keys was very easy, he coordinated the evening before so everything was organized. Great location for Zermatt train station, Gornergrat train and the Matterhorn Gondola ride. Highly recommend.
Excellent accommodations for a family or small group of friends. I loved the apartment. Very comfortable
Ricky
Verified
10/10 Excellent
Kwan Lam
25 Jun 2025
Liked: Cleanliness, property conditions & facilities, communication
See Matthorn in few steps
Kwan Lam
Stayed 3 nights in Jun 2025
Verified
10/10 Excellent
Shuchen
28 Jun 2023
Liked: Cleanliness, room comfort, communication
perfect
Shuchen
Stayed 3 nights in Jun 2023
Verified
6/10 Okay
Linda
1 Nov 2023
Liked: Cleanliness, room comfort, communication
Beautiful chalet, but disappointing stay.
Disappointed that the advertised amenities were not available. Catered breakfast, daily housekeeping, evening “wine and canapés” were not provided as advertised. I would not have booked this stay had I known.
Linda
Stayed 3 nights in Oct 2023
Verified
8/10 Good
Li Jun
27 Jun 2025
Liked: Cleanliness, amenities, communication
The property was a 10 mins walk from the main train station. A friendly staff Stefan met us halfway to bring us to the property. The entrance was underwhelming with a really small lift. It has an unpleasant smell. Hence, we bought an air freshener to remove the odour. The chalet is well equipped with kitchen, three rooms and two bathrooms. It has a washing machine and a dryer which was really a bonus for us. However, one of the room’s window cannot be opened although the technician came to repair. The technician had to contact a professional who can only come on the day we checked out. My parents have to stay in a stuffy room throughout the entire stay. In addition, one of the toilet’s door is spoilt. You need to use a lot of strength just to lock it. Overall, I would recommend this property as it is a short walk to groceries shops and the shopping street and the staff is friendly. You can also see the Matterhorn from the balcony. Maybe you can book the adjacent property, Châlet Zeus, to avoid spoilt door and window. Great for family with lots of people.
Li Jun
Stayed 4 nights in May 2025
Verified
8/10 Good
Claudia
11 Nov 2025
Liked: Cleanliness, room comfort, communication
A localização do loft nao é acessível a qualquer pessoa, é uma longa subida a pé, pra quem vai em família, há apenas uma pessoa para ajudar a subir as malas, é uma boa subida, não achei confortável pelo preço que se paga.
O loft é quase todo de estrutura metálica, a casa da pequenos choques nas pessoas, seja encostando nas maçanetas ou corrimão.
O loft é lindo, confortável, amplo, o staff é amigável e prestativo, mas como são uma equipe pequena, não possuem gente suficiente para prestar um serviço de luxo que talvez seja esperado pelo preço que se paga.
Claudia
Stayed 5 nights in Nov 2025
Verified
10/10 Excellent
YOOKOO
4 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Appartement war sehr schön und sauber. Blick auf das Matterhorn. Im Prinzip alles einwandfrei, aber im Vergleich mit vergleichbaren Unterkünften in Zermatt eher im oberen Preisbereich.
Daniel
Stayed 6 nights in Jan 2023
Verified
10/10 Excellent
chi wai
28 May 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Excellent concierge service.
Highly recommended
chi wai
Stayed 3 nights in May 2022
Verified
10/10 Excellent
Norma J
11 May 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was an amazing place to stay! Very clean and within walking distance of everything we wanted to do! Great communication from hosts! Amazing views of the Matterhorn!
Highly recommend staying here!
Norma J
Stayed 3 nights in May 2022
Verified
10/10 Excellent
Simon
3 Oct 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay here. The view is beautiful and the room was comfortable and very clean. The location was excellent. We will definitely stay here again and recommend it to all of our friends and family.
Simon
Stayed 3 nights in Sep 2021
Verified
10/10 Excellent
Hajer
28 Aug 2021
Liked: Cleanliness, room comfort, communication
Amazing stay. Hugh was very helpful. Coming back again
Hajer
Stayed 3 nights in Aug 2021
Verified
10/10 Excellent
Michaela
16 Jun 2020
Liked: Cleanliness, room comfort
Great stay at Studio Venus. Excellent location. Facilities very handy for weekend hiking or skiing.