Hotel Astoria

Property class: 3

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A short walk from Zermatt-Matterhorn Ski Paradise, Hotel Astoria provides free continental breakfast, laundry facilities and a bar. Take some time to relax at the on-site spa. Enjoy on-site activities, such as hiking/biking and rock climbing. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar

Room options

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Showing 2 of 2 rooms

View all photos for Double Room

A cozy living room with a red sofa, wooden armchairs, a coffee table, and a television.

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Studio, Kitchen, Mountain View (located in adjacent building)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Zermatt, Hotel Astoria is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging. Visit our Zermatt travel guide
Map
Steinmattstrasse 32, Postfach 469, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.1 km
  • Kirchbrücke
    1 min walk - 0.1 km
  • St. Mauritius Church
    2 min walk - 0.2 km
  • Mountaineers Cemetery
    2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station
    9 min walk

Restaurants

  • Elsie Bar
    3 min walk
  • Hotel Post Zermatt
    6 min walk
  • Brown Cow Pub
    6 min walk
  • Old Zermatt
    1 min walk
  • Stefanie's Creperie
    5 min walk

About this property

Hotel Astoria

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • Free continental breakfast, laundry facilities and a bar are just a few of the amenities provided at Hotel Astoria. Take some time to relax at the on-site spa. Enjoy on-site activities, such as hiking/biking and rock climbing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
  • You'll also enjoy the following perks during your stay:
    • Bike hire, babysitting (surcharge) and luggage storage
    • Multilingual staff, smoke-free property and a lift
    • A front desk safe, ATM/banking services and free newspapers
  • Room features
  • All guest rooms at Hotel Astoria offer amenities, such as free WiFi and safes, in addition to minibars and room service.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • TVs with premium channels
    • Balconies, free infant beds and coffee/tea makers

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Frequently asked questions

Is Hotel Astoria pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 8 per pet.

How much is parking at Hotel Astoria?

This hotel doesn't offer parking.

What time is check-in at Hotel Astoria?

Check-in start time: 2 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Hotel Astoria?

Checkout is at 11 AM.

Where is Hotel Astoria located?

Situated in the mountains, this spa hotel is steps away from Zermatt-Matterhorn Ski Paradise, Furi Ski Area and Furi - Riffelberg Ski Lift. Kirchbrücke and Mountaineers Cemetery are just steps away. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Astoria Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 76 out of 164 reviews
Rating 8 - Good. 62 out of 164 reviews
Rating 6 - Okay. 20 out of 164 reviews
Rating 4 - Poor. 3 out of 164 reviews
Rating 2 - Terrible. 3 out of 164 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Nice friendly on reception. Room very basic and dated. No kettle etc. good base though for shops and lake.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und hilfsbereites Personal TV Zimmer 206 funktionierte nicht
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel Badewanne/Dusche sollte erneuert werden.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Top Lage, Freundliches Personal, Saubere Zimmer

Wir hatten drei tolle Tage in Zermatt. Unser Hotel war gut gelegen, und mit dem Bus waren die verschiedenen Skigebiete gut erreichbar. Das Morgenessen entsprach unseren Bedürfnissen. Wenn es eine Beanstandung gäbe, wär der Lärm durch Partygänger hervorzuheben. Aber man kann nicht Zentral wohnen, und noch eine ruhige Nacht verlangen. Das Personal war sehr freundlich und Hilfsbereit.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben fie Zeit in Zermatt genossen
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, everyone was so friendly!
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good in all aspects !!

Stay was excellent, hotel was close by to everything ( train station - 10 mins, Matter horn cable car - 15 mins walk, Spar express market - next door ) The receptionist/manger was so friendly and very helpful, I recommend this this hotel to all
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The bed and comforter were super comfortable. The room and balcony were very spacious. It’s an older hotel but it’s cute and everything works. I didn’t get a chance to visit the sauna but it looks new and clean. Service staff were amazing. Wifi is very weak and unreliable.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Kept Secret

Second stay in Astoria, Great location between sunnegga and furi ski lift. Famous bakery Fuchs and the groccery store right outside the hotel. And of course the best kept secret... the spa. Looking forward to come back!
Stayed 3 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Traumhaftes Zimmer in Zermatt!

Wir hatten ein schönes grosses Zimmer mit Terrasse und Ausblick aufs Matterhorn, traumhaft!! Kostenloser Transfer zum Bahnhof ist hier natürlich selbstverständlich. Natürlich kostenlos, was andere Anbieter nicht verstehen, ist die Freundlichkeit des Chefs und aller Mitarbeiter. Wenns nach Zermatt geht, kommen wir sicher wieder!
Stayed 4 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zuvorkommender Gastgeber. Sehr freundlich und hilfsbereit. Hotelzimmer mit Blick auf dem Matterhorn.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Clean. Friendly staff
Stayed 5 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique personnel tres bon déjeuner copieux tres bien située je recommande cet hotel et endroit
Stayed 7 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Top Morgenessen. Ruhige und doch zentrale Lage inkl. Sicht auf den oberen Teil des Matterhorns. Sehr empfehlenswert!
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert!

Super und sehr freundlicher Service, sehr familienfreundlich, gute Lage!
Stayed 2 nights in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious room with Matterhorn view from the balcony.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Grand Old Hotel in need of TLC!

This hotel is in desperate need of an upgrade. All the fittings are old and the rooms incredibly dark. The lighting is totally inadequate. We had to use the torch on our phone to see in the wardrobe! No lounge or bar and front door locked at 22:00. Breakfast was adequate at best However; it was very clean and the staff were pleasant and very helpful. There is a good ski room We did not use the Wellness centre so can’t comment. It’s position in the town is good and handy for most things. Pleasant and helpful driver to shuttle you and luggage to and from station. This was obviously once a grand hotel in the middle of Zermatt but has seen little if any investment this century.
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で部屋は広いし、夜は静かで快適でした。冷蔵庫はありましたが身にバー専用のため、ベランダに飲み物を置いて冷やしました。ポットもありましたので暖かい飲み物は飲めました。WIFIの速度があまり早くないのは仕方ないかなと思いました。 天気が良く、マッターホルンが良く見える橋に近く、毎日撮影できました。
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotel in its style is charming. The location within Zermatt very good.
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
複数のヨーロッパの国で同価格帯のホテルに泊まった経験がありますが、今までで最高のホテルでした。スタッフは親切でとても感じが良く、部屋は広くて清潔で設備も整っています。
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best choice and value for a tight bud

I was very impressed with this place! I enjoyed my stay very much.. I arrived early around 10am and they allowed me to check in early. Woman at the desk was very helpful and friendly. Rooms are spacious, clean, and have a great view. Breakfast also was better than I expected and the coffee was great!
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo Astoria

Simple and straightforward mountain hotel in the middle of Zermatt. Wonderful location and the staff as fantastic - welcoming us, free and on time pickup at train, breakfast, storing our bags while we skied...
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cadre traditionnel et fonctionnel. Super le spa et sauna!
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Gemütlicher Aufenthalt

Sehr schöner Aufenthalt, sehr nahe vom Zentrum. 10 min vom Bahnhof entfernt. Man wird vom Hotel abgeholt. Tolle Tips von der Reception bekommen. Wellneslandschaft klein, aber sehr schön und gemütlich. Schöne Aussicht auf das Matterhorn.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Superfreundliches Personal. Super lage für Bar/Restaurant. Top Shuttleservice.
Stayed 2 nights in Dec 2019