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"Clean room n front staff also good"

"The club floor includes great breakfast options akin to fine dining as well as a quiet & comfortable lounge. The location is very convenient with Shinkansen station, convenient stores, etc. all in walking distance. The staff is professional and friendly."

"Beautiful property with a large Japanese Garden and excellent dining facilities. Close to Tenba monorail station and the Tenba Market and only a 12 minute walk from Kokura Station. "

"Very convenient being at the train station. "

"The place is amazing. The only issue is the breakfast and dinner on offer. They never changed. It was the same thing over and over again. This was hard for someone like me who stayed for three days. It becomes unappetising after a while. Many guests have decided to eat out instead. A little bit of variety could have helped. This can be done well without blowing the budget, if they were adhering to a set amount. Overall, I give it a 4 instead of a 5. But had I stayed only one night, the food would have been a non-issue. In a way, this rating isn’t fair for them. However, I have to be honest."

"Restaurant staff were amazing!"

"Very nice place with a sea view in my room. It s still pretty new. The staff are very helpful and patient. Highly recommended, especially for those who like anime and manga coz a building of anime is 2min walk from the hotel."

"Staff were supremely helpful and efficient - helping me make local restaurant reservations and generally being above and beyond. The property is conveniently located near the bustling train station as well as the historic arcade street. And of course, the monorail. Clean, comfortable, economical. The optional breakfast is very good quality."

"The staff is friendly and helpful. They have luggage transfer service, taqbin, to my next hotel (with a charge). When requested, they helped me to ask the other hotel if they can receive my luggage ahead of my check in. Their check in/out is also very foreigner friendly. You use a machine which can display in japanese english, chinese and korean to check in/out (with the staff help)"