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"Amazing hotel and service from staff is 5 star. I would love to return at some point"

"Our go too place on Yas Island. There is absolutely nothing that is too much trouble. The whole place and surrounding areas are spotless. 100% recommend and can’t wait to head back in October. "

"What a change from dull 5* corporate hotels. All the expected standards and more but the real difference is this hotel reflects its location. Wonderful stay, highly recommended, especially brunch. Manager of brunch deserves special mention for professionalism. Well done Shanghai-La."

"Relaxing and great services "

"We have stayed at the W 6 times now over the last 2 years. The hotel is excellent but its the staff that make it, too many to mention, but Grace, Fred, Constantine, Chetan, and Joynal make our days a dream there! A outstanding customer experience, one million percent recommend and cant wait to be back "

"Great stay."