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"Did not arrange transportation from the airport despite requesting to do so. Breakfast and front desk are highly satisfactory. Dental kit, shaving kit and slippers need to be requested from reception"

"I wanted to extend my deepest appreciation for the outstanding hospitality shown to me during my recent stay at your hotel. This was not my first time visiting, and once again, I was truly impressed by the level of service provided by your dedicated team. I would like to express my sincere gratitude to Miss Aysha for her understanding and flexibility regarding my flight delay. Her willingness to accommodate a late check-out allowed me to relax and unwind after a long journey. Her exceptional customer service skills and attentiveness to my needs made me feel valued as a guest. Chef Mahmoud, your talent for creating culinary masterpieces is truly remarkable. The meals prepared under your guidance were not only visually appealing but also bursting with flavors. Your attention to detail and consideration for dietary preferences were greatly appreciated. I must say, the dining experience at your hotel is always a highlight of my stay. I would also like to thank Mr. Sidiq for his warm hospitality and attentive service. His dedication to ensuring that my colleagues and I had everything we needed was truly commendable. Whether it was serving us with a smile or providing helpful recommendations, thank you see you again"

"While the location in Yanbu is convenient, it is a tired and worn property which the owners appear reluctant to address. The rooms are nice, but the beds are as worn as the property. Amenities are in the same worn condition. "