Worth Matravers Trip

Everything was nice.

I have stayed at Riu hotels in Cancun, Madrid, New York, and now London. Unfortunately, London has been the worst of all. We were given 3 towels for 4 people (one towel even had a hole in it), and seemed like they pulled pillows out of king bed to put on sofa sleeper, because we each got 1 flimsy pillow. The tissue holder was empty, and the view was into another buildings wall/ trash bins. We asked to be changed rooms and offered to pay for an upgrade to a room with a better view, but were told none were available until the next day. The only good thing I would say about this hotel was the breakfast was good and breakfast staff was friendly, unlike the lobby check in staff. There’s so many other nice hotels in the area- do that instead. We won’t stay again.

Room, location, staff, restaurant/bar was great. Also they did not have the issue you have with other hotels in winter where they fix the room temperature and cannot increase it. All in all, next time we're in London, will definitely stay here.

Clean room full kitchen nonworking washing machine

the room bad condition