Winterborne Zelston Trip

Older London hotel, yet nicely smartened up. Only a 5 minute walk from Paddington Tube station. Comfortable beds, good water pressure, and surprisingly excellent security for a smaller hotel, very polite, helpful, and pleasant staff. Simply wonderful housekeeping and breakfast ladies! Bonus: a very nice hot breakfast included in the hotel rate. Ice available, tea & coffee in room. Lots of shopping and dining options within an eight minute walk of the hotel.

We really appreciated that our room was ready when we checked in early after a red-eye flight across the Atlantic. Breakfast at the Riu Plaza is outstanding. The location is excellent. The rooms are well designed. My only significant complaint is the poor performance of RIU’s website: I only used Expedia to make this reservation because I couldn’t get RIU’s site to work, and I still have problems using it for simple things like finding hotel information. The RIU loyalty program gives you extra points for booking directly through their site, but my experience is that this is nearly, if not absolutely, impossible. The site is laggy, it sends you round in circles, and times you out while you are waiting for its responses. Thank goodness for Expedia!

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!

Great staff, great location

Very convenient location to subway line. Clean and daily refresh done well. Helpful staff when required extra electric outlets, iron and linen. Heating/AC issues were solved when brought to maintenance's attention. Would stay there again when in London.