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Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property
Downtown Winston-Salem's excitement pairs with genuine hospitality at Sir Winston Wine Loft, where attentive staff ensure a memorable stay.

Choose dates to view prices

Hotel Indigo Winston-Salem Downtown captures the city's vibrant energy. Guests enjoy happy hour at Sir Winston Wine Loft, free WiFi, and a dedicated work center. The staff consistently earns praise for their helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is ₹12,919
₹14,598 total
includes taxes & fees
27 May - 28 May

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About this property

Hotel Indigo Winston-Salem Downtown by IHG

  • Hotel near Hanes Mall
  • At Hotel Indigo Winston-Salem Downtown by IHG, you can look forward to a coffee shop/cafe, a bar and a business centre. The on-site restaurant, Sir Winston Wine Loft, offers brunch, dinner and happy hour. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Valet parking (surcharge), express check-out and express check-in
    • 2 meeting rooms, a banquet hall and a 24-hour front desk
    • Luggage storage, a TV in reception and a front desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 75 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with designer toiletries and baths or showers
    • 42-inch LCD TVs with cable channels
    • Wardrobes/cupboards, limited housekeeping and desks

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Important information

Optional extras

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Winston-Salem Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown by IHG on 27 May 2026 start from ₹12,919, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Winston-Salem Downtown by IHG?

Valet parking is available for USD 26 per night.

What time is check-in at Hotel Indigo Winston-Salem Downtown by IHG?

Check-in start time: 3 PM; check-in end time: 3:30 AM.

What time is check-out at Hotel Indigo Winston-Salem Downtown by IHG?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Indigo Winston-Salem Downtown by IHG located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 263 out of 412 reviews
Rating 8 - Good. 77 out of 412 reviews
Rating 6 - Okay. 37 out of 412 reviews
Rating 4 - Poor. 18 out of 412 reviews
Rating 2 - Terrible. 17 out of 412 reviews

Reviews

Verified

10/10 Excellent

Adaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and staff was more than friendly. From the valet staff to the restaurant located downstairs. Food and drinks were amazing! WILL BE BACK
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Beautiful and clean hotel, very nice and accommodating staff! Wonderful location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was exceptional, the bed was incredibly comfortable and the shower to die for!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Love the no pet policy! Great staff!! Super clean rooms!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff and valet parking attendants were all wonderfully friendly and attentive!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional hotel. Friendly team, clean, beautifully transformed historic building from the 1920s with modern amenities. A shout out to the valet team: always on duty, no matter the weather. A great experience all-around.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gracious staff and accommodating all requests.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed our stay and the service and employees were so kind.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find easy to park lots of activities and restaurants
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kisha Denette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, and the overall experience were great…
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location. Bar is great as well
Stayed 1 night in May 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is now my very favorite hotel. The hotel was fantastic! If you are a pet lover, then this is your hotel! The staff were incredibly kind. The cleanliness was fantastic. The atmosphere was artsy, comforting, fun, and just really impressive I will be coming back to this hotel many many times. I am going to join this hotel business as a member if possible again I can’t give it any bigger thumbs up.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked The Indigo Hotel. Really appreciated the valet service. Check in was great. Staff were really nice. Bar tenders were great. The room was nice and beautifully decorated. Enjoyed the nice bedding and toiletries. Would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jedediah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, good location, SUPER FRIENDLY STAFF!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Their pictures on the sight do not do it justice. They kindly allowed us a very late check out as we had a long wait for our flight otherwise. Thank you so much Hotel Indigo. Charlie for letting us stay late and a big thanks yo Marie behind the bar for her kindness. Xo
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, friendly staff, quiet stay, good location, lively lobby with nice work areas.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Lisa Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Staff is a WOW!

All the hotel staff members I interacted with were just wonderful! From accommodating an early check-in to parking advice to a friendly smile at breakfast, I was so impressed by their kindness and efficiency.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stop when going to our beach vacations

Coming to Indigo is a nice experience, staff is friendly and room are clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Great room and service!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It is very reasonably priced and in a great location. The staff always goes above and beyond.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Helpful staff.
Stayed 2 nights in Jul 2024