Search Family-Friendly Hotels in Willow Grove

"Clean room!"

"Small rooms"

"I had a pleasant stay at the Embassy Suites Philadelphia International Airport. The hotel was clean, the staff was friendly, and I felt very safe during my visit. However, there are two things travelers should know: First, the parking situation is misleading. There is no mention that parking isn't included, and it cost me an unexpected $30 per day. Transparency about these fees would be much appreciated. Second, I was given a double bed despite booking a king. While the front desk clerk was very genuine and apologetic about the mistake, it was still disappointing given the price point. Overall, a great experience, but the hidden costs were a letdown. "

"Rooms need some updating "

"Clean "

"Lovely room and hotel. Housekeeping did not come. Arrived late afternoon and no one was available to help with luggage. Family loved the exercise/spa area. Room was quick for breakfast, food was good but I was not expecting it to come on a cart or tray, not bags"

"Clean Room, Staff was great"

"Great hotel, perfect location and very helpful staff. We enjoyed our breakfast and Assim was wonderful and full of information about Philadelphia. We really enjoyed our stay. Thank you!"

"Front desk tried to charge me an extra $50 to check in early. When I laughed and turned to give the porter my baggage to hold for me, he said ok how about $40 just for you! I couldn’t believe this. You’re extorting me for money to check in early. I told him I would rather roam the streets like a hobo than pay him this ridiculous “fee”. On my reservation I requested a fan for my room. None arrived. I didn’t pursue it any further bc it was only a one night stay. Finally, one of the bar staff was extremely rude to customers. Hard to explain what exactly happened in this review but let’s say I have stayed at this hotel numerous times when I’ve come to Philly and I’ve never encountered this kind of “attitude” from their bar staff before. "