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Reviews of Boardwalk Lodge - self-catering

4 out of 5
Boardwalk Lodge - self-catering
Young Terrace Constantia Road, Wilderness, Western Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 67 reviews" "
Rating 8 - Good. 28 out of 67 reviews" "
Rating 6 - Okay. 9 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
It was absolutely amazing... Beautiful views, clean neat and service was excellent. Be aware of the steps if you are staying at one of the top chalets. No complaints at all...
Stayed 3 nights in Nov 2021
Response from The Boardwalk Lodge Team on 23 Nov 2021
Hi Henry, Thank you so much for your amazing review. We are so glad to hear that you enjoyed your stay. We look forward to welcome you back again some day. Kind Regards The Boardwalk Lodge Team

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Amazing views, amazing experience. Falling asleep to the constant hum of the ocean, the best sleep I’ve had all year.
Stayed 2 nights in Sep 2021
Response from The Boardwalk Lodge Team on 9 Sept 2021
Hi Kendal, Thank you so much for your 10 out 10 review as well as the kind words. We are so glad to hear that you enjoyed your time here as well as having a good rest. We look forward to welcome you back again soon Kind Regards The Boardwalk Lodge Team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly Place
The place is amazing with all of the comforts one could possibly want. The staff are also amazing and went out of their way to help in every possible way. The location is also extremely convenient with wonderful views. I highly recommend Boardwalk Lodge - self-catering and will definitely be coming to stay again.
Stayed 1 night in Apr 2021
Response from The Boardwalk Lodge Team | Dean on 19 Apr 2021
Hi Patrick, Thank you for your 10 out of 10 review and amazing comment. We are so glad to hear that you enjoyed your time here. We look forward to welcome you again soon.

10/10 Excellent

Saleem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and views!
Amazing spot and incredible views - probably the best views in Wilderness
Stayed 6 nights in Dec 2019
Response from Cindy A on 22 Jan 2020
Dear Saleem, Thank you so much for your feedback. We have to agree completely with you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and spaciousness and layout of the facility is excellent.
Stayed 2 nights in Oct 2019
Response from Lodge Manager on 10 Oct 2019
Dear Anonymous, Thank you very much for your feedback. We must agree with you :-) Hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Cindy on 31 Jul 2019
Dear Anonymous, Thank you for the rating. Hope to see you again soon.

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view!
Beautiful view!
Stayed 1 night in Jun 2019
Response from Manager on 18 Jun 2019
Dear Valentina, We totally agree with you! Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and views. Amazing lodge. Very helpful staff when we arrived late. Could do with better heating for during winter months. Lack of hit water
Stayed 3 nights in Aug 2018
Response from Manager on 12 May 2019
Dear Anonymos, Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the unique setting of this property and its proximity to the main area of Wilderness.
Stayed 3 nights in Mar 2019
Response from Manager on 8 Apr 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, loads of space for families, privacy. Easily one of the best places we have ever stayed.
Stayed 2 nights in Dec 2018
Response from Cindy on 19 Dec 2018
Thank you so much for your feedback! We could not agree more.

8/10 Good

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Great views overlooking wilderness beach
Stayed 1 night in Oct 2018
Response from Cindy on 5 Nov 2018
Dear Nabeel, We must agree with you. We have such beautiful views. Thank you for your feedback.

10/10 Excellent

Vimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lodge Manager on 16 May 2018
Thank you so much for your review! We hope to see you again soon.

6/10 Okay

Verified traveller

Response from Manager on 9 May 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views!!!
Love the views. Breakfast sufficient but not wonderful. Staff is good. Rooms are comfortable and welcoming. Would recommend that they put in mirror in room
Stayed 3 nights in Jun 2017
Thank you so much for your feedback. We always loving hearing from our guests.

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, room comfort
Good
Lovely area and views, a very short walk into the little town. Friendly staff. The room smelt musty but otherwise everything was fine.
Thank you so much for your feedback. We will have a look into the musty smell and sort that out asap. We hope to see you again soon.

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, beautiful surroundings
Very nice. No handicap accessibility

8/10 Good

Schalk

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AJL Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Beautiful setting. Beautiful trees on the balcony

4/10 Poor

ian

Disliked: Staff & service, property conditions & facilities, room comfort
poor almost terrible experience
the hotel was really poor for what it advertises. the room is old and the furniture looks like it has not been refreshed in ages. the whole hotel is very old. location is great though. but was really bad was that the wifi is capped at 250 megs per day, which you reach in five minutes of use, and then no more wifi - and they advertise free wifi! same for breakfast, you gotta pay for a cappuccino. so overall given the price, not to be recommended, justo go to backpackers place same service but much cheaper!

8/10 Good

Pepe, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Lovely clean neat room. Only downfall was the shower in the bath. Beautiful views from the patios. Worth the stay.

6/10 Okay

Dylan, Brighton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Boardwalk lodge May 2016
Overpriced and should not 4 star rating. The property is in need of upgrading. Furniture and fittings are showing much wear and tear. Did not come into contact with staff apart from checking in and out so cannot comment on service.

10/10 Excellent

Kevin, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view in good location
Located handily for the most popular spot in Wilderness (map of Africa viewpoint) you get lovely views of the ocean dron the lodges. Also close to decent restaurants and seemed to be a safe enough area to walk about in.

6/10 Okay

Hassan, London

Disliked: Staff & service, room comfort
spacious but it was the only place I felt cold

8/10 Good

Jeannine, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the setting and the staff. Just a bit difficult carrying suitcases up the flights of steps to your room, yet once there absolutely great. Also, easy downhill walk into town to restaurants and beach but all uphill on the walk back. If you are driving, no problem at all. Breakfast was very good, views stunning, rooms very private.

10/10 Excellent

Arkady, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in nice place.
Was there for one night. Nice view from the room, great service. Breakfast (omelet or fried eggs, deserts, fruits). Tree trunks through the floor balcony - really nice place. Room not so big. Really worth the money. Google maps show wrong way to this hotel - be attention, look at the signs on the road.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury treehouse stayover!!
An overnight stay as part of our garden route holiday. Great unique treehouse style rooms with very good furnishings and bathroom

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Gregory, All over

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing stay in Wilderness
Absolutely gorgeous view! Great service and tasty breakfast.

8/10 Good

Sean, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant boardwalk
Top notch. Cabin good, comfort good, view amazing. Be prepared to climb a lot of stares.

10/10 Excellent

Ross, Collingwood, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from the treetops
On the hillside with great views of the Wilderness seaside and beach. Nice pool area with same view.

8/10 Good

JANET, Ambleside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Peace and tranquility
Great views and comfortable spacious accommodation in a good location. Nice poolside very tranquil area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
comfortable ......great views!

8/10 Good

Jon, Newark, Nottinghamshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a little bit of a hike!
Great accomodation, good location (although a little bit of a hike up from the 'village' area of Wilderness, fantastic views ... very friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Very friendly staff. Perfect position for town. Great for stopover

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The boardwalk lodge
This is truly one of the most beautiful places we have ever been to. Perfect service, more than stunning views and the duplex chalet feels like a palace. Highly recommended!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
150 Stufen - Stairway to Heaven
Wir hatten das Chalet #5 gemietet. Viel Platz, gute Ausstattung, schöne Terrasse mit traumhaften Blick auf das Meer. Der Weber-Grill war blitz-blank sauber, die Küche mit allem ausgestattet, was man im Urlaub braucht. Der tägliche Zimmerservice war sehr aufmerksam. Es hat uns an nichts gefehlt und wir können das Chalet nur weiterempfehlen. Angeblich haben die einzelnen Chalets unterschiedliche Besitzer und sind unterschiedlich ausgestattet - Nummer 5 war auf jeden Fall sehr schön. Chalet 3 gehört dem gleichen Besitzer und hat ein Schlafzimmer mehr.
Stayed 8 nights in Jan 2023
Response from Boardwalk Lodge Team on 18 Feb 2023
Hi Thomas, Thank you very much for your 10 out of 10 review. We are so glad to hear that you enjoyed your stay. We hope to welcome you back again soon. Kind Regards. Boardwalk Lodge Team

10/10 Excellent

Nina, Gelsenkirchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Ausblick ist unbeschreiblich und die Unterkunft ist sehr modern und sauber. Mitarbeiter super nett! Da wir auf der Durchreise waren, hatten wir nur eine Nacht gebucht. Das nächste Mal, bleiben wir länger dort :)
Stayed 1 night in Nov 2019
Response from Cindy on 11 Nov 2019
Dear Nina, Wow! Thank you so much for your feedback. We really do hope you stay for much longer next time. It was a great pleasure having you here.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general nice lodge with beautiful view. Some of the rooms are totally in the shadow all day long, so in winter times it can get fresh there. Would be nice, if also the hot chocolate was included in breakfast.
Stayed 2 nights in May 2019
Response from Manager on 18 Jun 2019
Dear Anonymous, Thank you for your feedback. It does get cold here in Wilderness in winter, this is why we have blankets and heaters in all the rooms. :-)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut aussergewöhnliche Lage. Total individuelle Holzhäuser mit genialem Blick auf den Strand!
Stayed 1 night in Feb 2019
Response from Manager on 19 Mar 2019
Dear Anonymous, Thank you very much for your feedback. Hope to see you again soon.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Als wir nachmittags in die Unterkunft kamen, mussten wir trotz Klingeln an der Rezeption fast eine halbe Stunden warten, bis ein Mitarbeiter kam. Die Sauberkeit ließ zu wünschen übrig: Auf der Waschbeckenarmatur waren noch viele Barthaarstoppel von dem Vorgänger, die Fenster waren dreckig und im Zimmer müffelte es. Allgemein war das Zimmer nicht sehr sauber. Die Badezimmertür ließ sich nicht schwer schließen, da entweder die Tür aufgequollen war oder schief im Rahmen hing. In unserem merhwöchigen Südafrika-Aufenthalt war die Boardwalk Lodge die schlechteste und zugleich teuerste Unterkunft.
Stayed 2 nights in Feb 2019
Response from Manager on 22 Mar 2019
Dear Anonymous, We apologize for your experience. It is very possible that we were checking in other guests. We perform thorough room inspections before any one checks in. I cannot even see where you stayed as you listed yourself as anonymous. I can assure you housekeeping cleans each room thoroughly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Manager on 8 Apr 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beliggende på stejl skråning og derfor mange trapper. Bygget i fine materialer, men de 20 år kan ses. Flinkt personale. Anbefalede suveræn restaurant i byen.
Stayed 2 nights in Feb 2019
Response from Manager on 12 Feb 2019
Dear Anonymous, Thank you for your feedback.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war großartig! Absolut zu empfehlen. Wahnsinns Blick und einfach nur schön
Stayed 2 nights in Feb 2019
Response from Manager on 12 Feb 2019
Dear Simone, Thank you so much for your feedback! We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2019
Response from Cindy on 4 Feb 2019
Thank you for your feedback!

10/10 Excellent

Klaus, Bielefeld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage und Aussicht auf den Indischen Ozean, alles sehr sauber und gemütlich.
Stayed 1 night in Oct 2018
Response from Cindy on 5 Nov 2018
Thank you so much for your feedback Klaus. We hope to see you again soon.

4/10 Poor

Jan

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel mit Schimmel in den Zimmern
Der Aufenthalt hat bei uns nur eine Nacht angedauert (für 2 Nächte gebucht) dann sind wir schnellstmöglich von dort weg in eine neue Lodge. Die Zimmer haben Schimmel, es roch muffig und die Betten waren klamm. Mehr als enttäuschend! Nicht zu empfehlen.
Stayed 2 nights in Apr 2018
Response from Manager on 9 May 2018
We are very sorry to hear you had a bad experience with us as this is not the feeling we want you to have when you leave us. Thank you for your feedback.

8/10 Good

Verified traveller

Guter Ausblick
Gute Rezeption, guter Ausblick von Berg, alte, muffige Zimmer, gutes Frühstück, allerdings mit Aufpreis für Kaffee usw.
Stayed 1 night in Mar 2018
Response from Manager on 9 May 2018
Thank you for your feedback. We appreciate hearing from you.