Serves breakfast, lunch and dinner
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Reviews of Holiday Inn Leicester - Wigston, an IHG Hotel

4 out of 5
Holiday Inn Leicester - Wigston, an IHG Hotel
299 Leicester Road, Wigston, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 432 reviews" "
Rating 8 - Good. 122 out of 432 reviews" "
Rating 6 - Okay. 21 out of 432 reviews" "
Rating 4 - Poor. 13 out of 432 reviews" "
Rating 2 - Terrible. 17 out of 432 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

martyn

Disliked: Property conditions & facilities
Simple. Clean but a bit worn out. Decent little gym and a convenient place to stopover if you’re visiting the university.
Stayed 1 night in Mar 2024
Response from Hotel Team on 4 Apr 2024
Dear Guest, Thank you so much for taking the time to provide us with your review. It is a pleasure to receive positive feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn. Kind regards, Magda Reception Team

10/10 Excellent

STEPHEN

Stayed 1 night in Jan 2024
Response from Kind Regards Hotel Team on 4 Feb 2024
Thank you for taking the time to leave a rating of your recent stay here at Holiday Inn Leicester Wigston. I am glad that you enjoyed your stay with us and hope to welcome you back soon.Kind regards, Magda Reception Team Holiday Inn Leicester- Wigston

8/10 Good

Ogochukwu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love it there
I really enjoyed my stay there and i will personally want to shout out to Anne Marie at the front desk and Helen at the restaurant. They were absolutely amazing and I sincerely love it there
Stayed 2 nights in Jan 2024
Response from Kind Regards Hotel Team on 24 Jan 2024
Dear GuestThank you so much for taking the time to provide us with your review. It really is a pleasure to receive such positive feedback and I will share your comments with my colleagues. We are very pleased you enjoyed your stay with us and I am delighted to read you were so well looked after through your stay. Again, thank you for choosing Holiday Inn Leicester-Wigston Kind Regards, Magda Reception Team

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kind Regards Hotel Team on 24 Jan 2024
Thank you for taking the time to leave a rating on your recent stay here at Holiday Inn Leicester Wigston. I am glad that you enjoyed your stay with us and hope to welcome you back soon.Kind regards, Magda Reception Team

10/10 Excellent

Divya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round experience - very nice staff.
Stayed 1 night in Jan 2024
Response from Warmest Regards, Management and Hotel Team on 16 Jan 2024
Dear Divya, Thank you so much for taking the time to provide us with your review. It really is a pleasure to receive such positive feedback. We hope you had a great time and we look forward to welcoming you again in the future.Thank you for choosing Holiday Inn.

6/10 Okay

Ian

Stayed 1 night in Jan 2024
Response from Kind Regards Hotel Team on 16 Jan 2024
Dear Ian, Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing our hotel.

4/10 Poor

Verified traveller

Liked: Staff & service
Basic room. Okay value.
Hotel is basic. Friendly staff. Funny smell in main lobby connecting to restaurant. Needs some fresh air into that whole space I think. It served a purpose for one night stay but that’s it. It was clean but our room had a problem with water draining down the sink (v slow running) which isn’t that nice. Staff were helpful and friendly though. Dessert menu sampled but not that nice with very watery ice cream and super sweet cheesecake. Main course was nice enough. So, an okay place to stay for a one night stay but no for much longer.
Stayed 1 night in Jan 2024
Response from Warmest Regards, Management and Hotel Team on 16 Jan 2024
Dear Guest, Thank you so much for taking the time to provide us with your review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Andrew

Stayed 1 night in Jan 2024
Response from Management and Hotel Team on 16 Jan 2024
Dear Andrew, thank you for taking the time to leave us a review. We appreciate your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to welcome you back to the hotel in the near future. Kind regards, Management and Hotel Team

10/10 Excellent

Satinderpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms friendly and helpful staff
Stayed 1 night in Dec 2023
Response from Reception on 20 Dec 2023
Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 20 Dec 2023
Thank you for your feedback.

4/10 Poor

jonathan

Stayed 3 nights in Dec 2023
Response from Reception on 20 Dec 2023
Thank you for your feedback.

6/10 Okay

Colin

Stayed 4 nights in Nov 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 30 Nov 2023
Thank you for your feedback.

10/10 Excellent

Ruvimbo

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 30 Nov 2023
Thank you for your feedback!

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Anamaria on 9 Nov 2023
Thank you for your feedback!

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2023
Response from Am on 3 Nov 2023
Thank you for your feedback. We are looking forward to welcoming you back soon!

10/10 Excellent

Donna

Stayed 2 nights in Oct 2023
Response from Am on 3 Nov 2023
Thank you for your feedback. We are looking forward to welcoming you back soon!

10/10 Excellent

Buddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and convenient
Stayed here whilst visiting Leicester Uni for my daughter
Stayed 1 night in Oct 2023
Response from Anamaria on 18 Oct 2023
Dear Buddy,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Sincerely,Holiday Inn - Leicester Wigston Front Office Manager

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Am on 3 Nov 2023
Thank you for your feedback. We are looking forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Anamaria on 18 Oct 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Kindest regards,

10/10 Excellent

Latasha

Business traveller
Liked: Cleanliness, amenities
Nice place
Stayed 1 night in Sep 2023
Response from Am on 3 Nov 2023
Thank you for your feedback. We are looking forward to welcoming you back soon!

8/10 Good

Charity

Stayed 1 night in Sep 2023
Response from Anamaria on 18 Oct 2023
Dear Charity,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Kindest regards,

10/10 Excellent

Middleton

Stayed 2 nights in Sep 2023
Response from Anamaria on 18 Oct 2023
Dear Middleton,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Kindest regards,

8/10 Good

lynn

Stayed 1 night in Sep 2023
Response from Anamaria on 18 Oct 2023
Dear Lynn,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Kindest regards,

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Anamaria on 18 Oct 2023
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Kindest regards,

10/10 Excellent

Erin

Stayed 1 night in Sep 2023
Response from Anamaria on 18 Oct 2023
Dear Erin,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Kindest regards,

10/10 Excellent

Yogeeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 3 nights in Sep 2023
Response from Anamaria on 18 Oct 2023
Dear Yogeeta,Thank you for taking the time to tell us about your experience at Holiday Inn LEICESTER - WIGSTON.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 01162886161.Kindest regards,

10/10 Excellent

Michelle

Stayed 1 night in Aug 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 29 Aug 2023
Dear Michelle, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon. Kindest regards

4/10 Poor

david

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 16 Aug 2023
Dear David, thank you for taking the time to leave a review, we really appreciate your feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.Kindest regards

8/10 Good

Shahbaz

Stayed 1 night in Aug 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 15 Aug 2023
Dear Shahbaz, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.Kind regards

10/10 Excellent

N

Stayed 2 nights in Aug 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 15 Aug 2023
Dear N, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.Kindest regards

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 3 Aug 2023
Dear Stephen, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon. Kindest regards

10/10 Excellent

Adam

Stayed 3 nights in Jul 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 29 Jul 2023
Dear Adam, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.Kindest regards

10/10 Excellent

Goals

Stayed 1 night in Jul 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 29 Jul 2023
Dear Goals, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.Kindest regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay. Rooms clean and service was good.
Stayed 3 nights in Jul 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 11 Jul 2023
Dear Guest, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.Kindest regards

2/10 Terrible

Lisa

Stayed 1 night in Jul 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 11 Jul 2023
Dear Lisa, thank you for taking the time to leave a review, we really appreciate your feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again.Kindest regards

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 10 Jul 2023
Dear Alexandra, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you choose to stay with us again in the future. Kindest regards

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay - travelled from NZ. Friendly and helpful staff. Breakfast options awesome and include gluten free which was great as a coeliac. Good value for a short stay. We used as a base as visiting family in the area. Plenty of free parking. Would definitely recommend. Not luxurious but homely and comfortable.
Stayed 4 nights in Jul 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 10 Jul 2023
Dear Paula, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We are very pleased to see you found our gluten-free options at breakfast enjoyable and that you took advantage of our parking facilities. It will make our staff very happy to hear you found them to be helpful and friendly. We hope you choose to stay with us again in the future. Kindest regards

10/10 Excellent

didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer goede kwaliteit/prijs verhouding
Hotel met grote parking niet ver van autosnelweg M1. Ik was op doorreis van Noord-Engeland naar Dover. Lekker Italiaans restaurant ter plaatse. Prima ontbijt. Comfortabele kamer met alles wat je verwacht. Alles zeer schoon.
Stayed 1 night in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 4 Jul 2023
Dear Didier, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We are pleased you found your stay with us comfortable and enjoyed dining in our restaurant. We hope you choose to stay with us again in the future. Kindest regards

6/10 Okay

HARDEEP

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we reached the room 5 mins later there was a big spider and the complimentary biscuit were broken and spribg warer in fridge was out dated. Shower room was dirty..
Stayed 1 night in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 4 Jul 2023
Dear Hardeep, thank you for taking the time to leave a review, we really appreciate your feedback. We share feedback with the team daily, as this helps us improve. We're sorry to hear there was a spider in the room and the bathroom's cleanliness wasn't up to standard. We have passed your feedback to the relevant departments.Kindest regards

10/10 Excellent

Peter

Stayed 2 nights in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 4 Jul 2023
Dear Peter, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you choose to stay with us again in the future. Kindest regards

10/10 Excellent

Mobina

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious
Stayed 2 nights in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 4 Jul 2023
Dear Mobina, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We are pleased you enjoyed the size of the rooms. We hope you choose to stay with us again in the future. Kindest regards

10/10 Excellent

michael

Stayed 1 night in Jun 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 25 Jun 2023
Dear Michael, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 25 Jun 2023
Dear David, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon.Kindest regardsHelen

10/10 Excellent

Rabiya

Stayed 2 nights in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 10 Jul 2023
Dear Rabiya, thank you for taking the time to leave a review, we really appreciate your feedback. We share feedback with the team daily, as this helps us improve. We hope you choose to stay with us again in the future. Kindest regards

4/10 Poor

Jayne

Stayed 1 night in Jun 2023
Response from Guest Relations - Holiday Inn Leicester Wigston on 25 Jun 2023
Dear Jayne, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. (Acknowledgement of any issues & action taken). We hope you will choose to stay with us again soon.Kindest regardsHelen

8/10 Good

Peter

Stayed 1 night in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 16 Jun 2023
Dear Peter, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon. Kindest regards

4/10 Poor

Lewis

Stayed 5 nights in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 16 Jun 2023
Dear Lewis, thank you for taking the time to leave a review, we really appreciate your feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon. Kindest regards

8/10 Good

Shu Keung

Stayed 4 nights in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 16 Jun 2023
Dear Shu Keung, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon. Kindest regards

10/10 Excellent

Simon

Stayed 3 nights in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 16 Jun 2023
Dear Simon, thank you for taking the time to leave a review, we really appreciate your positive feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon. Kindest regards

2/10 Terrible

Lewis

Stayed 2 nights in Jun 2023
Response from Guest Relations Holiday Inn Leicester Wigston on 16 Jun 2023
Dear Lewis, thank you for taking the time to leave a review, we really appreciate your feedback. We share feedback with the team daily, as this helps us improve. We hope you will choose to stay with us again soon. Kindest regards