"Poor communication from the hotel - offered late check out, I accepted, they didn’t reply, I followed up, they didn’t reply - they then refused late check out when I enquired in person and came up with various excuses about being busy - not good enough at this price point. "
"The hotel is always a favourite place of mine to stay when in the region, good quality fixtures and fittings, comfortable bed and rooms, fantastic housekeeping and great food & service, The Great Hall (Residents Lounge) is a special place to enjoy a glass of wine."
"This hotel is very convenient for Aberdeen railway station. The rooms were very clean and comfortable, although the temperature controls didn't seem to work in my room.
A very good selection of items were available for the breakfast buffet.
All the members of staff I met were very friendly. I will certainly stay here again."