Western Nicaragua Hotels with Hot Tubs

"There costumer service toward the costumers was really bad. My reservation was for a bigger room but I got an small one. The front desk could not help me because they were all book. They clearly made a mistake and they said, I was the one who made it. Also they wanted me to charge me more money. Awful staff and costumer service."

"In an all-inclusive resort, I expect to have food at all times. We showed up at 5 pm hungry from the airport and were told dinner is till 7 pm. There is no other option but to wait because there are no additional restaurants to buy food or snacks. My room shower overflowed and all the room floor got wet; I had to call the front desk and have maintenance come to fix it and dry the floor. The door key kept getting inactive, so it’s not up to date like other inclusive hotels around the world. At the end, we ended up leaving for Managua and not staying the full length we actually booked for."