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"Night manager was exceptionally cordial and welcoming."

"The elevator did not work and one of our outlets in the room did not work. The air/heat unit was loud. We did not have a do not disturb placket on our door or the extra lock feature was missing. Beds seemed more like full size than queen. The staff was excellent though and when we requested extra towels they came right away and offered to take our dirty ones right then. The area where we had breakfast was also very small and hard to access food as prep area door was open and blocking part of fridge and food area. If you have several people in there to eat you will have a line and be in the way of people moving around to get things."