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"Chalets are lovely. Beautiful location and very central. Reception and staff were excellent, there was nothing they couldn’t help us with. My daughter has certain food allergies, we ate 3nights in a row and the chef and waitresses were incredibly helpful to accommodate her. Food all round was really lovely especially the salmon soup. One thing to note, but wouldn’t detract us from staying again is that the Stairs is a bit steep to 2nd bedroom. We had 3year old and 7 year old. They have a gate at the top of stairs but may also be handy to have one at the bottom as well. "

"We had a lovely one night stay here in Jan 2026. Its a really good base, perfectly located in the city centre, easy walking distance to anywhere including most activity pickups. The buffet breakfast was really good and had everything you could want. We had dinner in the Bull Bar & Grill downstairs which had a really nice atmosphere, and very convenient as its just downstairs in the hotel, so you dont have to go outside! We had a burger and ribs and both were really good. The lounge area by reception is really tastefully done, and we enjoyed sitting there a few times enjoying the comfy seating and free flavoured water / blueberry juice. Our room was a little small (not much space to put suitcases/unpack) but the beds were comfortable, and a nice bathroom. Would happily stay there again."

"Superb facilities and fabulous staff."

"The hotel was clean and very close to restaurants and shopping. Front desk staff were really pleasant. So convenient! "

"The hotel was excellent. The room was lovely and cozy and the restaurant food was very tasty. It's one of those hotels that have thought of everything. I would definitely recommend staying here."

"All Good!"

"Room and sauna were awesome. Breakfast was really good No service for luggage or elevator. "

"What a lovely hotel. The staff are so nice and helpful. My only regret is that I’m not staying more nights. "

"Everything about this hotel was a 10. Very clean, beautiful, location and staff."