"To start off, upon arriving the hotel only had 1-2 valet drivers for the entire hotel leaving people outside for more than half an hour to get their vehicle, then to check in was only ONE lady doing all the booking.
Charged me an upgrade fee because I wanted two beds instead of just the one king bed.. This hotel was disgustingly dirty. The first room had dirt, mold and stains on the ceiling along with holes on blankets and cabinets breaking off and falling off yet this was their
"renovated new side building" I complained gave me a new room after charging me the upgrade fee and taking 2 hours for the entire process, just to get into another room just as dirty. At this point my mother in law started cleaning it herself because the kids were exhausted and just wanted to go swimming there was stains on the blankets, holes, pillows were dirty and inside out, glass behind the bed was greasy and dirty from someone else prior, shelves and cabinets were falling off as well.
The pool was so dirty, not enough chairs I'm Seven months pregnant and had to sit in the floor with all our things because there isn't enough room, along with a smell that lingers like a gas leak or sewer water and the view you get from the family view is trash and what looks like homeless people property in the back.
In the adults pool is a little better but still needs maintenance and idk more life. The jacuzzi is gated up. Overall my stay was a disaster and horrible I will never stay there again."
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