West Bay Trip

Great location close to Westfields, 3 min walk to underground. Great connections to central London. Rooms are beautifully decorated. Staff all very friendly and welcoming.

The staff, the rooms are all first class! The spa is amazing. Very clean

Room and bathroom clean, showing slight wear and not the most modern in tech or amenities. Staff were polite although not especially enthusiastic. Note from cleaner was very sweet - thank you! Free water in fridge was a bonus.

Doormen we very friendly, service was excellent when we needed more water or items for the room

The hotel is in a great location and walking distance to Buckingham Palace. There’s some nice shops nearby. Formative coffee makes a great flat white. The rooms were in very good condition, the staff was incredibly attentive and my room was very quiet. I could not hear anything from neighboring rooms and the hotel is away from traffic. Overall, it was a fantastic experience.