Watersfield Hotels from ₹7,009

"Lovely lovely stuff and great rooms and service"

"The room just a bit dull…functional but dull."

"What I like: Both room and bathroom is very large and spacious. Great location, literally a 3 minute walk to the beach that can be seen from the balcony, A nice balcony to sit outside at night, enjoy a drink and watch the world go by. Within walking distance to train station, Hove and Brighton beach, grocery stores, hotels and cafes. Nice helpful staff. What I didn’t like: Hallway smelled of cigarette smoke and so did the pillows."

"The hotel was a shambles I was moved to 3 different rooms due to broken TV with no remote, the next room had no curtains in the bathroom looking out onto the street. The last room I saw had a shower that didn't work. I was then moved to another hotel in the same company, This was better but barely, dirty hallways stained carpets and the Foyer smelt like sewage."

"Beautiful location and grounds, fantastic hotel, friendly staff, very comfortable very large bed and excellent breakfast "

"We spent a very enjoyable two nights at this charming hotel. The staff were lovely - especially Andrew who went above and beyond to make our stay brilliant. Thank you so much!"

"Very friendly staff and beautiful grounds. We had a lovely stay."

"Yes "

"Absolutely appalling experience — avoid this hotel at all costs. I was wrongly charged twice for two rooms, and there is no effective way to contact anyone to resolve it or obtain a refund. I had already paid in advance and was told I would only need to pay an additional £20 on arrival, which turned out to be completely untrue. Instead, I was hit with a series of unexpected and unexplained charges, including check-in fees and a deposit that were never clearly communicated beforehand. The service was equally poor. The receptionist was entirely unhelpful and unable to provide any assistance when I questioned the additional charges — I got no clarity, no support, and no resolution. The rooms themselves were in a shocking condition. One smelled strongly of sewage and had visible holes in the walls. The second room was no better — equally run-down and unacceptable. To make matters worse, we had to climb five flights of stairs with no lift, which was incredibly inconvenient. We also attempted to arrange parking in advance, but received no response. There is no working contact number for the hotel — only an AI chatbot, which is useless for resolving real issues. On top of everything, there are excessive and unreasonable extra fees — even for minor things like marking a towel or filling a bin. It feels like a deliberate attempt to squeeze as much money as possible from guests. To add to the frustration, Hotels.com refused to assist in recovering the unfair charges."