COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Photo gallery for Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Featured image
Pool
Pool
Pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
550 C St SW, Washington, DC, 20024

Explore the area

  • Popular LocationSmithsonian National Air and Space Museum3 min walk
  • Popular LocationNational Mall3 min walk
  • Popular LocationWashington Monument19 min walk
  • AirportWashington, DC (DCA-Ronald Reagan Washington National)11 min drive

Choose dates to view prices

About this area

Washington

In the city centre, Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel is in Washington's Capitol Hill neighbourhood, a walkable area with great shopping. Notable landmarks in the area include Washington Monument and Lincoln Memorial, and travellers wishing to experience a bit of culture can try Smithsonian National Air and Space Museum. Looking to enjoy an event or a match while in town? See what's going on at Capital One Arena. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Smithsonian National Air and Space Museum - 3 min walk
  • National Mall - 3 min walk
  • L'Enfant Plaza - 9 min walk
  • International Spy Museum - 9 min walk
  • Washington Monument - 19 min walk

Getting around

  • L'Enfant Plaza Station - 4 min walk
  • Washington Union Station - 9 min drive
  • Ronald Reagan National Airport (DCA) - 11 min drive

Restaurants

  • Where to eat
  • Capitol Bistro – Serves breakfast, lunch and dinner daily.
  • Coffee Kiosk – Serves breakfast daily.
  • Starbucks – Serves breakfast and lunch daily.
  • 21st Amendment – Open daily.

About this property

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3-star Washington hotel in Capitol Hill, walk to Smithsonian National Air and Space Museum
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafés, a snack bar/deli and a 24-hour business centre are on-site. All 536 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include pillow menu, free newspapers and hairdryers.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers 536 forms of accommodation with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered extended parking on site (USD 53.10 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 2 coffee shops
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Shopping
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms 7

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • In-room accessibility (select rooms)
  • Portable bath seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – July 2015
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2021 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 150 lbs/68 kg)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in May
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc
Holiday Inn Washington Capitol
Holiday Inn Washington Capitol Natl Mall
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 903 out of 1905 reviews
5 - Excellent 47%
Rating 4 - Good. 679 out of 1905 reviews
4 - Good 36%
Rating 3 - Okay. 210 out of 1905 reviews
3 - Okay 11%
Rating 2 - Poor. 72 out of 1905 reviews
2 - Poor 4%
Rating 1 - Terrible. 41 out of 1905 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Online when I booked it, it said they had a pool. the pool was closed and it had been closed since 2019. This need to be disclosed. I would have picked a property with a pool otherwise since I have two teens
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like that as a guest of the hotel I had to pay for parking everyday or that I had to request fresh towels.
Stayed 2 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility close to transportation, food and museums
Stayed 3 nights in Jul 2021

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub looked like it had dried blood stains in it which was gross there was no do not disturb sign so i was woken up there are trains that loudly go by the pool was closed and expedia misrepresented the hotel room saying it was 2 bedroom which i want to be contacted by a manger i waited for hours on hold for a man to call me while i was walking into a restaurant and he said he had to transfer me to someone else and i said no i cant wait again i waited 2 hours for you and he said hold on and kept me on hold over 30 min until i hung up. Disgusting customer service and he should be fired. I want to be contacted by management
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at this hotel. They let us check in early and were very helpful anytime we needed anything. You can always find a taxi or any form of transportation you need at this location and it is also centrally located.
Stayed 4 nights in Jul 2021