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"Hotel is in a good location. Parking was easy & staff were friendly. Breakfast on a Sunday morning was chaotic!"

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Great location for going to see Newcastle United (St James Park)"

"The room was clean. The door was a bit broken and one or two fittings needed to be replaced (very minor issues). The staff couldn't have been more helpful, the breakfast was excellent. My only observation on that was that not all the hot items were on the buffet at the same time. Not the biggest problem but I like to get my food and sit down without having to keep getting up to see if the fried eggs and black pudding had appeared. Having said that, this will definitely be our first choice of hotel when we come back to Newcastle. One other suggestion- it would be helpful to have a footpath from the entrance gate to the hotel door."

"Nice clean hotel Lovely staff Fantastic breakfast "

"Clean "

"Daniel the reception guy went out of his way to help me despite the freezing bathroom. An inside bathroom solved it!"

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "