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"Cons: Can't even call it a breakfast, for warm options there was sausages and beans. There was a big brown stain on carpet. Bathroom was okay. Pillows where rock hard. The lift also wouldn't move when we got in. So used the stairs the whole time. Pros: Staff where helpful Air con in rooms "

"I was placed in a room right near the front entrance, where there was screaming and shouting late into the night. I asked reception multiple times to address the issue, but my requests were ignored. I then requested a room change and was moved to an even worse room. To make matters worse, when I requested a late check-out due to the poor experience, I was charged an additional £25. Overall, I am extremely disappointed with the service and handling of this stay."

"No hot water in the bathroom taps during my stay. Managed to have shower 2nd morning, but completely cold water last morning. Had to do a strip wash in cold water. Very poor experience I reported it, and was offered a shower elsewhere, but i needed to get to work."

"The guy with the short hair and contacts at reception was rude. Didnt want to help with bags and was overall very awkward. However the night shift guy ( European looking) was very generous and helpful. "