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Birch Cheshunt

3.0 star property
Suburban resort with 2 restaurants and poolside bars

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Birch Cheshunt

Interior
Property grounds
2 restaurants, breakfast served
2 restaurants, breakfast served
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

9.0 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room

Travel cot, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Heating
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Musical instruments
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Bunk Room

Travel cot, free WiFi, bed sheets

Bunk Room

Highlights

Air conditioning
Heating
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Musical instruments
  • Park view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Large Room

Travel cot, free WiFi, bed sheets

Large Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Room

Travel cot, free WiFi, bed sheets

Medium Room

Highlights

Air conditioning
Heating
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Musical instruments
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Bunk Ridings)

Travel cot, free WiFi, bed sheets

Room (Bunk Ridings)

Highlights

Air conditioning
Heating
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Musical instruments
Travel cot
  • Park view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room (Medium Ridings)

Room (Medium Ridings) | Travel cot, free WiFi, bed sheets

Room (Medium Ridings)

Highlights

Air conditioning
Heating
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Musical instruments
Travel cot
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Small)

Room (Small) | Travel cot, free WiFi, bed sheets

Room (Small)

Highlights

Air conditioning
Heating
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Musical instruments
Travel cot
  • Park view
  • Sleeps 1
  • 1 Single Bed

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₹13,226 total
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About the area

Map
Lieutenant Ellis Way, Waltham Cross, England, EN7 5HW

What's nearby

  • Lee Valley White Water Centre - 7 min drive
  • Epping Forest - 14 min drive
  • Paradise Wildlife Park - 14 min drive
  • Tottenham Hotspur Stadium - 17 min drive
  • Alexandra Palace - 21 min drive

Getting around

  • Theobalds Grove Station - 6 min drive
  • Enfield Town Overground Station - 11 min drive
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Kervansaray - ‬7 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Coach & Horses - ‬7 min drive
  • ‪Capel Manor Gardens - ‬6 min drive

About this property

Birch Cheshunt

Family-friendly resort in the suburbs
2 poolside bars, a terrace and a firepit are just a few of the amenities provided at Birch Cheshunt. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Pilates classes and yoga classes are offered at the gym; Birch Cheshunt also has a coffee shop/cafe, a garden and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and an outdoor entertainment area.
Other perks include:
  • An outdoor pool and a children's pool, with free cabanas and sunloungers
  • Free self-parking
  • Continental breakfast (surcharge), a children's club (surcharge) and coworking spaces
  • A billiards/pool table, a 24-hour front desk and 8 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 140 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Musical instruments, art supplies and travel cots
  • Bathrooms with shower/bath combinations and hairdryers
  • Coffee/tea makers, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Links Cafe
  • The Zebra Riding Club
  • Valeries

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor pool
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Musical instrument
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 8 meeting rooms
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15, per pet, per stay, plus a deposit of GBP 15 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 20 for adults and from GBP 10 for children
  • Pet deposit: GBP 15 per stay
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Birch
Birch Cheshunt
Birch Cheshunt Resort
Birch Cheshunt Waltham Cross
Birch Cheshunt Resort Waltham Cross

Frequently asked questions

Does Birch Cheshunt have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Birch Cheshunt pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 15 per stay and a fee of GBP 15 per pet, per stay. Service animals are exempt from fees.

How much is parking at Birch Cheshunt?

Self-parking is free at this property.

What time is check-in at Birch Cheshunt?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Birch Cheshunt?

Checkout is at 11:00 AM.

Where is Birch Cheshunt located?

Located in the suburbs, this family-friendly resort is within 9 mi (15 km) of Paradise Wildlife Park, Epping Forest and Tottenham Hotspur Stadium. Finsbury Park and Alexandra Palace are also within 12 miles (20 km). Theobalds Grove Station is 28 minutes by foot.

Birch Cheshunt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 63 reviews" "
Rating 8 - Good. 10 out of 63 reviews" "
Rating 6 - Okay. 6 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 6 out of 63 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOSHUA

Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vibe lovely staff a real treat
Stayed 1 night in Nov 2023

10/10 Excellent

natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly
Stayed 1 night in Nov 2023

6/10 Okay

Tracy

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but...
A very random place but an excellent concept. Only downside was dogs not allowed off leash but for perfectly understandable reasons. But it does probably rule out a future visit which is a massive shame. Very chilled and lovely staff.
Stayed 1 night in Oct 2023

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, staff & service
Disappointing , noisy and chaotic
I have sent 2 emails to complain and not had a response back to either. The bathroom was dirty and for over an hour until the very late evening there were chairs and tables dragged over hard floors - waking me up. There is no phone in the rooms to help with rest and relaxation and as a result you can’t come at reception. In the morning - it wasnt clear where breakfast was I was given the wrong information. When I got to the breakfast area allocated to me, there was a pile of wrapped sandwiches and nothing else and no one to explain - despite the constant reference to place markers to advise you. When I checked out I wasn’t asked how my stay was - they couldn’t have cared less. A very expensive option too , the saving grace was the pool. They cater for large corporate groups and not single business travelers despite their heavy branding to this effect - very very disappointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Ayshah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Miss

Stayed 1 night in Sep 2023

10/10 Excellent

Abraham van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

2/10 Terrible

Eleanor

Travelled with group
Disliked: Staff & service, property conditions & facilities
AWFUL!!! Avoid at all costs. Im also writing this an ex member who quit after a few months due to shoddy service, awful food and totally over priced membership. I returned to stay with some girlfriends hoping after 18months it might have improved. It has not. Not at all. Service is abysmal, the food in the restaurant was actually inedible and we sent it all back. When we complained we were challenged by the ‘manager’ who actually said to me ‘are you trying to tell me you can cook better than the chef’ - YES I AM, BECAUSE I CAN ACTUALLY COOK! We had to wait nearly half an hour for water alone and again when complaining it took two people and a phone call from the staff to someone else to even get the food taken off the bill. As for the rooms - only stay here if you want to feel like you’re kipping in a university dorm. The bathrooms are ancient and the curtains are made of the the flimsiest fabric I’ve ever seen. A pathetic little travel kettle with no cups, and a bed that’s it. Even under the guise of ‘sustainability’ you can’t get away with that. An awful waste of money, highly advise you spend your money elsewhere. It is a crying shame as that is a beautiful old building, which could be gorgeous. Instead it looks like it’s been renovated on shoestring using the ‘eco’ badge.

10/10 Excellent

Emma

Travelled with group
Lovely place to stay to relax and recouperate!
Wonderfully relaxing place to be at one with nature, eat delicious food and get some soul enhancing exercise and relaxation!
Stayed 1 night in Jul 2023

4/10 Poor

Aga

Liked: Cleanliness, staff & service, property conditions & facilities
Focus on corporate groups, but also a great birch staff. I was hoping we can relax more but corporate groups seemed a priority.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, excellent food at Zebra riding club, one of the best massages at the wellness space and very comfortable bed! Bathrooms are the only negative, with a lick of paint to cover up an old outdated bathroom, but in the grand scheme of things we didn’t mind!
Stayed 1 night in Jul 2023

10/10 Excellent

Miss e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grounds to walk around and explore
Lovely hotel beautiful grounds to
Stayed 2 nights in Jul 2023

10/10 Excellent

Anna

Stayed 1 night in Jul 2023

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 3 day stay
The room was a lot bigger than we expected which meant that we could put up our own toddler airbed for my daughter. The adult beds were larger than a king size so enough for 3 and the bed was very comfortable. The breakfast choices were good for my toddler and we were content as it was just right. The Wi-Fi was brilliant in our bedroom and around the hotel. The staff were knowledgeable on local transportation and it was quick for us to go to Cheshunt and get into London. I would stay here again but this time I would drive there.
Stayed 3 nights in Jul 2023

10/10 Excellent

Reinhard

Stayed 1 night in Jul 2023

6/10 Okay

Jack

Stayed 1 night in Jun 2023

8/10 Good

Martina

Stayed 1 night in Jun 2023

6/10 Okay

Alex

Liked: Property conditions & facilities, room comfort
First stay at Birch Cheshunt
First time we stayed at the hotel. Initial impression was good, enjoyed some cocktails outside the front on the main part of the hotel in the sunshine. The room (720) was nothing special - there was no iron/ironing board or hairdryer, and the bathroom decor was a bit disheveled - tile sealant was coming away and the floor tile paint was steadily chipping away where the bathroom door opened and closed. Otherwise bed was comfortable, quite liked the fact there was no TV in the room. Hotel itself just felt like it needed a bit of a refresh - some stains on carpets in the halls, and mess not tidied up from night before to morning after, so I assume cleaners hadn't been round to that part of the hotel yet is all. Outside grounds needed some care - grass needed mowing (appreciate it might have been left during May). and edges around the roads were all a bit overgrown with weeds. The raised vegetable boxes would be a nice feature if maintained properly, but again just looked a bit overgrown. The dinner we had in the evening of our stay was delicious, but my wife would have preferred some better plant based options for breakfast - nothing mushroom or avocado based, which would be simple additions to the menu. I think we'd try it again in a year or so, as it felt like improvements were being made, but it's a work in progress having taken the hotel over from the DeVere chain.
Stayed 1 night in May 2023

10/10 Excellent

Clive

Stayed 1 night in May 2023