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Reviews of Super 8 by Wyndham Waco/Mall area TX

2 out of 5
Super 8 by Wyndham Waco/Mall area TX
6624 Woodway Dr, Waco, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 335 out of 1001 reviews" "
Rating 8 - Good. 388 out of 1001 reviews" "
Rating 6 - Okay. 182 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very accomodating
Stayed 1 night in Apr 2024
Response from guest services on 7 May 2024
We appreciate taking the time to share the wonderful rating! The staff is delighted knowing we made a positive impression. We hope to provide lodging for your next trip to the Waco area. With kind regards- Super8 by Wyndham Waco Mall

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, front desk was amazing. The only issue I had was when house keeping came before 9am and when nobody answered because we were all asleep she opened our room door and we were not checking out till the next morning and then about an hour later another house keeper came and did the same thing. But other than that everything was great.
Stayed 2 nights in Apr 2024
Response from guest services on 7 May 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate the review and apologize for the intrusion with early housekeeping service. It appears the staff may have been too eager in their cleaning routine. We hope you may consider us for any future lodging needs.

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People friendly and helpful. Room smelled like dog shampoo. Chairs dingy with filth
Stayed 2 nights in Apr 2024
Response from guest services on 7 May 2024
Thank you for choosing us for your lodging needs. We never intend to disappoint our guests and apologize for the odor. The staff inspected the room, but the odor must have dissipated between your stay and the day we received the review. We hope the rest of your time in the area was pleasant. With apologies- Guest Services

8/10 Good

Jo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cable was out the night we stayed and there was no redund of any amount to compensate for that. Also the bed is a little hugh off the geound. Im 5'2" and had to jump a little get in.
Stayed 1 night in Apr 2024
Response from guest services on 27 Apr 2024
Thank you for the review of your stay! We appreciate the positive feedback although during your stay there was a area wide cable outage. We apologize for the inconvenience. This is a very rare occurrence. We hope you my consider us for any future lodging needs.

8/10 Good

LEILANI

Travelled with partner
Liked: Staff & service
Staff very friendly.
Stayed 3 nights in Apr 2024
Response from guest services on 22 Apr 2024
Thank you for taking the time to post a review! We appreciate the compliments to the staff. We hope to provide lodging for your next trip to the area. With our appreciation- Guest Services

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
No one to help get me to my room on second floor, I'm handicapped! Requested a ground floor unit was told ok on the phone then none available when I arrived
Stayed 1 night in Apr 2024
Response from guest services on 22 Apr 2024
Thank you for posting your review. We have researched the reservation made on the afternoon of arrival, and found no indication of special requests, nor any phone calls directly to the property staff. Many times a guest has reached a reservation service without access to the location of available rooms. Downstairs access room preference generally requires, at the least, an advance notice before noon on day of arrival. We hope the remainder of your trip was pleasant.

8/10 Good

Harold

Travelled with group
Nothing specific
Stayed 2 nights in Apr 2024
Response from guest services on 22 Apr 2024
We appreciate your business! Thank you for taking the time to share a rating of your experience at Super8 by Wyndham Waco Mall. We enjoyed providing a pleasant stay. With kind regards- Guest Services

10/10 Excellent

Christine

Liked: Cleanliness
Smooth check in
Stayed 1 night in Apr 2024
Response from guest services on 21 Apr 2024
We appreciate the wonderful rating and compliments to the staff efficiency and accommodations. We hope you will consider Super8 by Wyndham Waco Mall for your next trip. With kind regards- Guest Services

8/10 Good

Kody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very clean and nice and the staff were very polite and friendly. Heavily recommend this for a place to stay if you're staying the night in Waco!
Stayed 1 night in Apr 2024
Response from guest services on 21 Apr 2024
Thank you for your business and recommending us to travelers! We look forward to making your next stay as comfortable. With appreciation- Super8 by Wyndham Waco Mall

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff was informative about the area.
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
We appreciate taking the time to share the wonderful 5* rating and compliments to the staff! We hope your time in the area was enjoyable and we hope to provide lodging for any future trip. With kind regards- Super8 by Wyndham Waco Mall

8/10 Good

Mark

Very nice room to stay in.
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
Thank you for the wonderful compliment! The staff is encouraged knowing we met your expectations for comfort. We hope to provide lodging if your travels bring you to the Waco area. With appreciation- Super8 by Wyndham Waco Mall

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2024
Response from guest services on 7 May 2024
Thank you for the wonderful rating of your stay! We hope to provide lodging for any future trip to the area.With our appreciation- Super8 by Wyndham Waco Mall

8/10 Good

sally

Good
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
Thank you for the wonderful rating of your stay at Super8 by Wyndham Waco Mall. We enjoyed providing a comfortable experience and hope to provide lodging for your next trip.With appreciation- Guest Services

10/10 Excellent

Timothy, Canyon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management and very communicative. Highly recommend the Patel's hotel.
Stayed 1 night in Apr 2024
Response from guest services on 11 Apr 2024
Thank you for taking the time to share the wonderful 5* rating! We enjoyed exceeding your expectations and look forward to providing lodging for your next trip. With our appreciation- Super8 by Wyndham Waco Mall

6/10 Okay

Nicholas

Stayed 1 night in Apr 2024
Response from guest services on 27 Apr 2024
We appreciate the rating of your experience! We hope you may consider us for your next trip to the Waco area. With kind regards- Guest Services

8/10 Good

Richard

Stayed 2 nights in Mar 2024
Response from guest services on 22 Apr 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip! We appreciate taking the time to post the rating and hope to provide lodging in the future. With kind regards- Guest Services

6/10 Okay

Randall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk attendant checked us in efficiently. However our first room had a extremely strong chemical smell (the attendant later admitted the room had just had the carpet cleaned). The next room he assigned us already had someone in it. He made it right by assigning a room which was much nicer and on the opposite side of the traffic. Other than the initial hiccup, all turned out good.
Stayed 1 night in Mar 2024
Response from guest services on 1 Apr 2024
It appears that this review belongs to another hotel you stayed at. We have not had carpet in any room for many years. There was never a room change here, nor any issues during your stay with us. We hope your travels were otherwise pleasant. With kind regards- Guest Services

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We uad an excellent experience here
Stayed 2 nights in Mar 2024
Response from guest services on 26 Mar 2024
We appreciate your business and wonderful compliment to our services. Knowing we met your expectations is encouraging. We hope you will consider Super8 by Wyndham Waco Mall for your next trip to the area.With kind regards- Guest Services

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from guet services on 26 Mar 2024
Thank you for choosing Super8 by Wyndham Waco Mall and taking the time to share the positive review! We hope to provide lodging for any future sty in the area. With our appreciation- Guest Services

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Mar 2024
Response from guest services on 22 Mar 2024
We appreciate the 5* review and compliments to our services. It's always encouraging to know we met your expectations.We hope you will consider Super8 by Wyndham Waco Mall for your next trip to the area.With kind regards- Guest Services

10/10 Excellent

Martin, MANSFIELD

Stayed 1 night in Mar 2024
Response from guest services on 22 Mar 2024
Thank you for being our guest while in the Waco area! We appreciate sharing the positive rating of your experience at Super8 by Wyndham Waco Mall. We hope to provide lodging for any future trip to Waco. With kind regards- Guest Services

8/10 Good

susan

Stayed 1 night in Mar 2024
Response from guest services on 13 Apr 2024
We appreciate taking the time to post a rating of your experience. We hope you will consider us for your next trip to the Waco area. With kind regards- Guest Services

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2024
Response from guest services on 19 Mar 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip! We appreciate the 5* review and kind comments. Thank you for letting us know we made a positive impression. We look forward to providing lodging for any future trip to the area.

10/10 Excellent

Layla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , front desk lady was very nice 😊
Stayed 1 night in Mar 2024
Response from guest services on 14 Mar 2024
Thank you for choosing us for your trip! We appreciate taking the time to share a review and the wonderful comments. We look forward to providing lodging for any future stay in the Waco area. With kind regards- Super8 by Wyndham Waco Mall

8/10 Good

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay.
Stayed 1 night in Mar 2024
Response from guest services on 14 Mar 2024
We appreciate your business! Thank you for the wonderful rating of your experience at Super8 by Wyndham Waco Mall. We hope you will consider us for your next trip. With kind regards- Guest Services

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always… Always enjoy my stay
Stayed 1 night in Mar 2024
Response from guest services on 8 Mar 2024
Thank you for taking the time to post a review! We enjoy providing a comfortable experience and always look forward to your continued business. With appreciation- Super8 by Wyndham Waco Mall

6/10 Okay

B.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Well it was cheap. But the bed was not great and the sheet and very thin blanket was insufficient. I forgot I don’t really enjoy Super8s. Spend a few bucks more and go to a Holiday Inn.
Stayed 2 nights in Feb 2024
Response from guest services on 8 Mar 2024
Thank you for the review of your experience. We apologize if we couldn't meet your expectations. We hope the rest of your trip through the US was a pleasant experience. With apologies- Guest Services

8/10 Good

Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Super 8 location was an old building but it was clean and safe. Convenient location and the price was right. Didn't like the big pillows but the bed was comfortable. TV had plenty of channels. We will stay there again.
Stayed 2 nights in Feb 2024
Response from guest services on 5 Mar 2024
Thank you for taking the time to share a review of your experience! We appreciate the kind comments and look forward to making your next stay as comfortable. With kind regards- Super8 by Wyndham Waco Mall

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is very old! I was on the second floor and the floor in the room was buckled. I’m glad I didn’t have my family with me.
Stayed 1 night in Mar 2024
Response from guest services on 8 Mar 2024
Thank you for the feedback regarding your stay. We are one of the few Waco original properties but strive to maintain a clean and affordable option for travelers. Most guests find we meet their expectations for comfort and value. We apologize for not meeting your expectations. With kind regards- Guest Services

10/10 Excellent

Bethany, Colorado Springs

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, hot water works, clean… it still motel 8, but a good one!
Stayed 1 night in Feb 2024
Response from guest services on 2 Mar 2024
Thank you for staying with us and taking the time to share the wonderful review! We appreciate letting us know we met your expectations for value and comfort.We hope to provide lodging for any future trip to the area.With our appreciation- Guest Services

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service
Irish
Stayed 1 night in Feb 2024
Response from guest services on 26 Feb 2024
Thank you for taking the time to share a rating of your experience at Super8 by Wyndham Waco Mall. We enjoyed providing a comfortable and pleasant stay and hope to see you for any future trip. With kind regards- Guest Services

10/10 Excellent

Dominica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from guest services on 10 Feb 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip! We appreciate taking the time to post a 10* rating of your experience and look forward to providing lodging for your next stay. With kind regards- Guest Services

10/10 Excellent

Troy

Travelled with partner
Disliked: Cleanliness, amenities
Was supposed to have a king suit for suck with a double queen 😟
Stayed 1 night in Feb 2024
Response from guest services on 10 Feb 2024
Thank you for choosing us for your lodging needs and we appreciate the feedback.As you arrived a day prior to the check in date of your reservation we offered an available room. The reservation for a king bed was for the next day and the manager offered the king room, or to stay in the room you had already checked in to. We hope this clarifies the confusion. With kind regards- Guest Services

2/10 Terrible

Jon

Stayed 1 night in Jan 2024
Response from guest services on 2 Feb 2024
Dear Guest,Unfortunately you did not check in, or contact us and the reservation was a no-show with a prepaid status. With regards- Guest Services

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from guest services on 2 Feb 2024
Thank you for the wonderful rating! We always enjoy providing lodging when you are in the area.With appreciation- Super8 by Wyndham Waco Mall

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Place needs to be safe
Stayed 1 night in Jan 2024
Response from guest services on 29 Jan 2024
Thank you for the 5* rating of your experience! We hope you will consider us for any future lodging needs. With appreciation- Guest Services

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from guest services on 22 Jan 2024
Thank you for taking the time to post the 10* rating of your experience at Super8 by Wyndham Waco Mall. Knowing we made a positive impression is encouraging.We hope to provide lodging for any future trip to the Waco area. With appreciation- Guest Services

10/10 Excellent

Abigail F.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Waco, I try to stay here.
Stayed 2 nights in Jan 2024
Response from guest services on 25 Jan 2024
Thank you for your continued business! We appreciate the fantastic rating and look forward to providing another comfortable experience. With kind regards- Super8 by Wyndham Waco Mall

10/10 Excellent

Tracy

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from guest services on 22 Jan 2024
Thank you for choosing us for your recent trip to the Waco area! We appreciate the wonderful rating and hope to provide lodging again. With kind regards- Super8 by Wyndham Waco Mall

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from guest services on 20 Jan 2024
Thank you for your continued business! We enjoy providing a comfortable experience and look forward to your next stay. With appreciation- Super8 by Wyndham Waco Mall

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
It's a Super 8 hotel, what can you say? It's kept up well and in pretty good condition and was a good buy at the price. The staff was very nice and would have no problem staying there again or recommending it to a friend. I go out to Waco twice a year and will add this hotel to my shortlist of places to stay. Thank you to the staff - good job.
Stayed 1 night in Jan 2024
Response from guest services on 20 Jan 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip. We appreciate the candid review and compliments to the staff effort to provide a pleasant experience. We hope to provide lodging for your next stay in the Waco area. With kind regards- Guest Services

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Quiet area.
Stayed 2 nights in Dec 2023
Response from guest services on 18 Jan 2024
Thank you for taking the time to share your experience at Siper8 by Wyndham Waco Mall. Knowing we made a positive impression is encouraging.We hope to provide lodging for your next trip to the area. With our appreciation- Guest Services

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from guest services on 15 Jan 2024
Thank you for choosing us for your trip! We appreciate the wonderful 10* rating of your stay with us. We look forward to providing lodging for your next trip through Texas. With kind regards- Super8 by Wyndham Waco Mall

10/10 Excellent

FUBU

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from guest services on 5 Jan 2024
Thank you for choosing Super8 by Wyndham Waco Mall. We appreciate taking the time to post the 5* rating and look forward to your next stay. With kind regards- Guest Services

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from guest services on 10 Feb 2024
We appreciate taking the time to post the wonderful rating of your experience at Super8 by Wyndham Waco Mall. Knowing we met your expectations for value and comfort is encouraging.With appreciation- Guest Services

10/10 Excellent

michael

Stayed 1 night in Dec 2023
Response from guest services on 21 Dec 2023
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate the wonderful rating and enjoyed providing a comfortable and pleasant experience. With kind regards- Guest Services

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2023
Response from guest services on 28 Nov 2023
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate taking the time to post the wonderful review of your experience and hope to provide lodging for your next stay. With kind regards- Guest Services

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from guest services on 4 Nov 2023
We appreciate taking the time to post a rating of your recent stay at Super8 by Wyndham Waco Mall. Knowing we met your expectations for value and comfort is encouraging. We hope to provide lodging for any future trip to the area. With kind regards- Guest Services

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from guest services on 3 Nov 2023
Thank you for choosing Super8 by Wyndham Waco Mall. We appreciate taking the time to share the wonderful rating of your experience. We hope to provide lodging for any future trip to the Waco area.