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We appreciate taking the time to share the wonderful rating! The staff is delighted knowing we made a positive impression. We hope to provide lodging for your next trip to the Waco area. With kind regards- Super8 by Wyndham Waco Mall
Everything was amazing, front desk was amazing. The only issue I had was when house keeping came before 9am and when nobody answered because we were all asleep she opened our room door and we were not checking out till the next morning and then about an hour later another house keeper came and did the same thing. But other than that everything was great.
Jamie
Stayed 2 nights in Apr 2024
Response from guest services on 7 May 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate the review and apologize for the intrusion with early housekeeping service. It appears the staff may have been too eager in their cleaning routine. We hope you may consider us for any future lodging needs.
People friendly and helpful. Room smelled like dog shampoo. Chairs dingy with filth
Shaun
Stayed 2 nights in Apr 2024
Response from guest services on 7 May 2024
Thank you for choosing us for your lodging needs. We never intend to disappoint our guests and apologize for the odor. The staff inspected the room, but the odor must have dissipated between your stay and the day we received the review. We hope the rest of your time in the area was pleasant. With apologies- Guest Services
The cable was out the night we stayed and there was no redund of any amount to compensate for that. Also the bed is a little hugh off the geound. Im 5'2" and had to jump a little get in.
Jo
Stayed 1 night in Apr 2024
Response from guest services on 27 Apr 2024
Thank you for the review of your stay! We appreciate the positive feedback although during your stay there was a area wide cable outage. We apologize for the inconvenience. This is a very rare occurrence. We hope you my consider us for any future lodging needs.
8/10 Good
LEILANI
Travelled with partner
22 Apr 2024
Liked: Staff & service
Staff very friendly.
LEILANI
Stayed 3 nights in Apr 2024
Response from guest services on 22 Apr 2024
Thank you for taking the time to post a review! We appreciate the compliments to the staff. We hope to provide lodging for your next trip to the area. With our appreciation- Guest Services
No one to help get me to my room on second floor, I'm handicapped!
Requested a ground floor unit was told ok on the phone then none available when I arrived
Charles
Stayed 1 night in Apr 2024
Response from guest services on 22 Apr 2024
Thank you for posting your review. We have researched the reservation made on the afternoon of arrival, and found no indication of special requests, nor any phone calls directly to the property staff. Many times a guest has reached a reservation service without access to the location of available rooms. Downstairs access room preference generally requires, at the least, an advance notice before noon on day of arrival. We hope the remainder of your trip was pleasant.
8/10 Good
Harold
Travelled with group
17 Apr 2024
Nothing specific
Harold
Stayed 2 nights in Apr 2024
Response from guest services on 22 Apr 2024
We appreciate your business! Thank you for taking the time to share a rating of your experience at Super8 by Wyndham Waco Mall. We enjoyed providing a pleasant stay. With kind regards- Guest Services
10/10 Excellent
Christine
17 Apr 2024
Liked: Cleanliness
Smooth check in
Christine
Stayed 1 night in Apr 2024
Response from guest services on 21 Apr 2024
We appreciate the wonderful rating and compliments to the staff efficiency and accommodations. We hope you will consider Super8 by Wyndham Waco Mall for your next trip. With kind regards- Guest Services
This motel was very clean and nice and the staff were very polite and friendly. Heavily recommend this for a place to stay if you're staying the night in Waco!
Kody
Stayed 1 night in Apr 2024
Response from guest services on 21 Apr 2024
Thank you for your business and recommending us to travelers! We look forward to making your next stay as comfortable. With appreciation- Super8 by Wyndham Waco Mall
Clean and quiet. Staff was informative about the area.
Cindy
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
We appreciate taking the time to share the wonderful 5* rating and compliments to the staff! We hope your time in the area was enjoyable and we hope to provide lodging for any future trip. With kind regards- Super8 by Wyndham Waco Mall
8/10 Good
Mark
9 Apr 2024
Very nice room to stay in.
Mark
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
Thank you for the wonderful compliment! The staff is encouraged knowing we met your expectations for comfort. We hope to provide lodging if your travels bring you to the Waco area. With appreciation- Super8 by Wyndham Waco Mall
10/10 Excellent
Gabriela
9 Apr 2024
Gabriela
Stayed 1 night in Apr 2024
Response from guest services on 7 May 2024
Thank you for the wonderful rating of your stay! We hope to provide lodging for any future trip to the area.With our appreciation- Super8 by Wyndham Waco Mall
8/10 Good
sally
8 Apr 2024
Good
sally
Stayed 1 night in Apr 2024
Response from guest services on 13 Apr 2024
Thank you for the wonderful rating of your stay at Super8 by Wyndham Waco Mall. We enjoyed providing a comfortable experience and hope to provide lodging for your next trip.With appreciation- Guest Services
Excellent management and very communicative. Highly recommend the Patel's hotel.
Timothy
Stayed 1 night in Apr 2024
Response from guest services on 11 Apr 2024
Thank you for taking the time to share the wonderful 5* rating! We enjoyed exceeding your expectations and look forward to providing lodging for your next trip. With our appreciation- Super8 by Wyndham Waco Mall
6/10 Okay
Nicholas
6 Apr 2024
Nicholas
Stayed 1 night in Apr 2024
Response from guest services on 27 Apr 2024
We appreciate the rating of your experience! We hope you may consider us for your next trip to the Waco area. With kind regards- Guest Services
8/10 Good
Richard
29 Mar 2024
Richard
Stayed 2 nights in Mar 2024
Response from guest services on 22 Apr 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip! We appreciate taking the time to post the rating and hope to provide lodging in the future. With kind regards- Guest Services
6/10 Okay
Randall
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk attendant checked us in efficiently. However our first room had a extremely strong chemical smell (the attendant later admitted the room had just had the carpet cleaned). The next room he assigned us already had someone in it. He made it right by assigning a room which was much nicer and on the opposite side of the traffic. Other than the initial hiccup, all turned out good.
Randall
Stayed 1 night in Mar 2024
Response from guest services on 1 Apr 2024
It appears that this review belongs to another hotel you stayed at. We have not had carpet in any room for many years. There was never a room change here, nor any issues during your stay with us. We hope your travels were otherwise pleasant. With kind regards- Guest Services
We appreciate your business and wonderful compliment to our services. Knowing we met your expectations is encouraging. We hope you will consider Super8 by Wyndham Waco Mall for your next trip to the area.With kind regards- Guest Services
Thank you for choosing Super8 by Wyndham Waco Mall and taking the time to share the positive review! We hope to provide lodging for any future sty in the area. With our appreciation- Guest Services
10/10 Excellent
Samuel
21 Mar 2024
Liked: Cleanliness, amenities
Great service
Samuel
Stayed 1 night in Mar 2024
Response from guest services on 22 Mar 2024
We appreciate the 5* review and compliments to our services. It's always encouraging to know we met your expectations.We hope you will consider Super8 by Wyndham Waco Mall for your next trip to the area.With kind regards- Guest Services
10/10 Excellent
Martin, MANSFIELD
18 Mar 2024
Martin
Stayed 1 night in Mar 2024
Response from guest services on 22 Mar 2024
Thank you for being our guest while in the Waco area! We appreciate sharing the positive rating of your experience at Super8 by Wyndham Waco Mall. We hope to provide lodging for any future trip to Waco. With kind regards- Guest Services
8/10 Good
susan
17 Mar 2024
susan
Stayed 1 night in Mar 2024
Response from guest services on 13 Apr 2024
We appreciate taking the time to post a rating of your experience. We hope you will consider us for your next trip to the Waco area. With kind regards- Guest Services
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip! We appreciate the 5* review and kind comments. Thank you for letting us know we made a positive impression. We look forward to providing lodging for any future trip to the area.
Thank you for choosing us for your trip! We appreciate taking the time to share a review and the wonderful comments. We look forward to providing lodging for any future stay in the Waco area. With kind regards- Super8 by Wyndham Waco Mall
We appreciate your business! Thank you for the wonderful rating of your experience at Super8 by Wyndham Waco Mall. We hope you will consider us for your next trip. With kind regards- Guest Services
Thank you for taking the time to post a review! We enjoy providing a comfortable experience and always look forward to your continued business. With appreciation- Super8 by Wyndham Waco Mall
6/10 Okay
B.
Travelled with partner
3 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Well it was cheap. But the bed was not great and the sheet and very thin blanket was insufficient. I forgot I don’t really enjoy Super8s. Spend a few bucks more and go to a Holiday Inn.
B.
Stayed 2 nights in Feb 2024
Response from guest services on 8 Mar 2024
Thank you for the review of your experience. We apologize if we couldn't meet your expectations. We hope the rest of your trip through the US was a pleasant experience. With apologies- Guest Services
This Super 8 location was an old building but it was clean and safe. Convenient location and the price was right. Didn't like the big pillows but the bed was comfortable. TV had plenty of channels. We will stay there again.
Austin
Stayed 2 nights in Feb 2024
Response from guest services on 5 Mar 2024
Thank you for taking the time to share a review of your experience! We appreciate the kind comments and look forward to making your next stay as comfortable. With kind regards- Super8 by Wyndham Waco Mall
Hotel is very old! I was on the second floor and the floor in the room was buckled. I’m glad I didn’t have my family with me.
David
Stayed 1 night in Mar 2024
Response from guest services on 8 Mar 2024
Thank you for the feedback regarding your stay. We are one of the few Waco original properties but strive to maintain a clean and affordable option for travelers. Most guests find we meet their expectations for comfort and value. We apologize for not meeting your expectations. With kind regards- Guest Services
Clean,quiet, hot water works, clean… it still motel 8, but a good one!
Bethany
Stayed 1 night in Feb 2024
Response from guest services on 2 Mar 2024
Thank you for staying with us and taking the time to share the wonderful review! We appreciate letting us know we met your expectations for value and comfort.We hope to provide lodging for any future trip to the area.With our appreciation- Guest Services
10/10 Excellent
Matthew
Business traveller
26 Feb 2024
Liked: Cleanliness, staff & service
Irish
Matthew
Stayed 1 night in Feb 2024
Response from guest services on 26 Feb 2024
Thank you for taking the time to share a rating of your experience at Super8 by Wyndham Waco Mall. We enjoyed providing a comfortable and pleasant stay and hope to see you for any future trip. With kind regards- Guest Services
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip! We appreciate taking the time to post a 10* rating of your experience and look forward to providing lodging for your next stay. With kind regards- Guest Services
10/10 Excellent
Troy
Travelled with partner
4 Feb 2024
Disliked: Cleanliness, amenities
Was supposed to have a king suit for suck with a double queen 😟
Troy
Stayed 1 night in Feb 2024
Response from guest services on 10 Feb 2024
Thank you for choosing us for your lodging needs and we appreciate the feedback.As you arrived a day prior to the check in date of your reservation we offered an available room. The reservation for a king bed was for the next day and the manager offered the king room, or to stay in the room you had already checked in to. We hope this clarifies the confusion. With kind regards- Guest Services
2/10 Terrible
Jon
31 Jan 2024
Jon
Stayed 1 night in Jan 2024
Response from guest services on 2 Feb 2024
Dear Guest,Unfortunately you did not check in, or contact us and the reservation was a no-show with a prepaid status. With regards- Guest Services
Thank you for taking the time to post the 10* rating of your experience at Super8 by Wyndham Waco Mall. Knowing we made a positive impression is encouraging.We hope to provide lodging for any future trip to the Waco area. With appreciation- Guest Services
Thank you for your continued business! We appreciate the fantastic rating and look forward to providing another comfortable experience. With kind regards- Super8 by Wyndham Waco Mall
10/10 Excellent
Tracy
20 Jan 2024
Liked: Property conditions & facilities
Tracy
Stayed 1 night in Jan 2024
Response from guest services on 22 Jan 2024
Thank you for choosing us for your recent trip to the Waco area! We appreciate the wonderful rating and hope to provide lodging again. With kind regards- Super8 by Wyndham Waco Mall
Thank you for your continued business! We enjoy providing a comfortable experience and look forward to your next stay. With appreciation- Super8 by Wyndham Waco Mall
It's a Super 8 hotel, what can you say? It's kept up well and in pretty good condition and was a good buy at the price. The staff was very nice and would have no problem staying there again or recommending it to a friend. I go out to Waco twice a year and will add this hotel to my shortlist of places to stay.
Thank you to the staff - good job.
Bruce
Stayed 1 night in Jan 2024
Response from guest services on 20 Jan 2024
Thank you for choosing Super8 by Wyndham Waco Mall for your recent trip. We appreciate the candid review and compliments to the staff effort to provide a pleasant experience. We hope to provide lodging for your next stay in the Waco area. With kind regards- Guest Services
Thank you for taking the time to share your experience at Siper8 by Wyndham Waco Mall. Knowing we made a positive impression is encouraging.We hope to provide lodging for your next trip to the area. With our appreciation- Guest Services
Thank you for choosing us for your trip! We appreciate the wonderful 10* rating of your stay with us. We look forward to providing lodging for your next trip through Texas. With kind regards- Super8 by Wyndham Waco Mall
10/10 Excellent
FUBU
2 Jan 2024
Liked: Cleanliness, staff & service, amenities
FUBU
Stayed 1 night in Dec 2023
Response from guest services on 5 Jan 2024
Thank you for choosing Super8 by Wyndham Waco Mall. We appreciate taking the time to post the 5* rating and look forward to your next stay. With kind regards- Guest Services
We appreciate taking the time to post the wonderful rating of your experience at Super8 by Wyndham Waco Mall. Knowing we met your expectations for value and comfort is encouraging.With appreciation- Guest Services
10/10 Excellent
michael
17 Dec 2023
michael
Stayed 1 night in Dec 2023
Response from guest services on 21 Dec 2023
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate the wonderful rating and enjoyed providing a comfortable and pleasant experience. With kind regards- Guest Services
Thank you for choosing Super8 by Wyndham Waco Mall for your trip! We appreciate taking the time to post the wonderful review of your experience and hope to provide lodging for your next stay. With kind regards- Guest Services
We appreciate taking the time to post a rating of your recent stay at Super8 by Wyndham Waco Mall. Knowing we met your expectations for value and comfort is encouraging. We hope to provide lodging for any future trip to the area. With kind regards- Guest Services
Thank you for choosing Super8 by Wyndham Waco Mall. We appreciate taking the time to share the wonderful rating of your experience. We hope to provide lodging for any future trip to the Waco area.